1 00:00:00,000 --> 00:00:02,840 Welcome back for another deep dive. This time we're going to be checking out the 2 00:00:02,840 --> 00:00:08,440 world of CRM. Yeah, customer relationship management specifically 3 00:00:08,440 --> 00:00:11,780 Espos CRM which is an open source platform and yeah it's been kind of 4 00:00:11,780 --> 00:00:15,480 making some waves and what we've got in front of us are two sources their 5 00:00:15,480 --> 00:00:19,100 official website and their github repository. You know you might be 6 00:00:19,100 --> 00:00:23,720 surprised how much you can learn about a company and a product by kind of 7 00:00:23,720 --> 00:00:27,040 comparing these two side-by-side. Yeah absolutely I mean one is that really 8 00:00:27,040 --> 00:00:30,520 polished storefront trying to attract the widest audience and then the other is 9 00:00:30,520 --> 00:00:35,280 giving us a peek under the hood how it all works nuts and bolts. Yeah exactly so 10 00:00:35,280 --> 00:00:39,360 let's start with that storefront the Espos CRM website and the first thing 11 00:00:39,360 --> 00:00:42,640 that jumped out at me it was how much they emphasize ease of use and highlight 12 00:00:42,640 --> 00:00:47,440 features. I mean right away you've got these big bold numbers 50,000 plus 13 00:00:47,440 --> 00:00:52,880 companies using Espos CRM operating in 163 countries and history is stretching 14 00:00:52,880 --> 00:00:57,760 back ten years. Classic social proof right building that trust and credibility 15 00:00:57,760 --> 00:01:00,640 right up front the numbers tell you they're established they've got global 16 00:01:00,640 --> 00:01:04,240 reach and they've stood the test of time that's reassuring for any business I 17 00:01:04,240 --> 00:01:08,240 think considering a CRM. Yeah for sure and then they break it down by industry 18 00:01:08,240 --> 00:01:14,280 wholesale, retail, e-commerce, healthcare, it's a pretty extensive list it feels 19 00:01:14,280 --> 00:01:18,480 like they're saying no matter what business you're in we gotcha. Yeah yeah 20 00:01:18,480 --> 00:01:22,440 it's smart showcasing that versatility they're casting a wider net they're not 21 00:01:22,440 --> 00:01:26,780 limiting themselves to any niche market which makes sense I think from a growth 22 00:01:26,780 --> 00:01:31,880 perspective. Right oh and I love this the get started now and demo buttons those 23 00:01:31,880 --> 00:01:35,880 calls to action I mean you can't miss them they're not shy about encouraging 24 00:01:35,880 --> 00:01:40,960 you to jump in and experience Espo CRM firsthand. Yeah they're capitalizing on 25 00:01:40,960 --> 00:01:44,440 that initial interest it's all about converting a website visitor into an 26 00:01:44,440 --> 00:01:49,160 actual lead. Marketing 101. Absolutely all right so we've seen the shiny 27 00:01:49,160 --> 00:01:54,960 exterior. Let's get into the engine room. The Espo CRM github repository now if 28 00:01:54,960 --> 00:01:58,600 you're not familiar with github it's essentially a platform for developers to 29 00:01:58,600 --> 00:02:04,400 collaborate on code. This is where we see the the guts the the nitty-gritty of how 30 00:02:04,400 --> 00:02:07,560 Espo CRM actually works you know the kind of things that tech savvy users 31 00:02:07,560 --> 00:02:11,120 would be interested in. Yeah and the language shifts really noticeably 32 00:02:11,120 --> 00:02:15,640 doesn't it? The about section on the github repo emphasizes that open source 33 00:02:15,640 --> 00:02:20,480 nature of Espo CRM. They talk about transparency, yeah, customization, clean 34 00:02:20,480 --> 00:02:24,960 interface, yes, and a straightforward REST API. Oh hold on REST API you know for 35 00:02:24,960 --> 00:02:27,800 those of us who aren't fluent in in developer speak could you maybe unpack 36 00:02:27,800 --> 00:02:30,840 that a little bit what is a REST API and why should a business care about that? 37 00:02:30,840 --> 00:02:35,840 Sure so in in the simplest terms API which stands for application programming 38 00:02:35,840 --> 00:02:39,240 interface it allows different software applications to talk to each other and 39 00:02:39,240 --> 00:02:43,200 REST is a specific architectural style for building those APIs it's become 40 00:02:43,200 --> 00:02:48,080 really popular you see it everywhere and for a business having that REST API 41 00:02:48,080 --> 00:02:53,040 means that Espo CRM can easily integrate with other tools and systems that they 42 00:02:53,040 --> 00:02:57,000 might be using. It opens up a world of possibilities for data sharing and 43 00:02:57,000 --> 00:03:02,720 automation. So if a company wants to connect Espo CRM with their accounting 44 00:03:02,720 --> 00:03:07,520 software or their marketing automation platform the REST API makes that process 45 00:03:07,520 --> 00:03:11,040 a lot smoother. Absolutely it's like having universal translator for all of 46 00:03:11,040 --> 00:03:14,720 your software. Got it okay now back to the github repo they also highlight 47 00:03:14,720 --> 00:03:17,800 installation instructions documentation it seems like they're putting a lot of 48 00:03:17,800 --> 00:03:21,920 emphasis on on supporting that community. Yeah and that's that's crucial for open 49 00:03:21,920 --> 00:03:25,560 source projects. The community the developers and the users who are 50 00:03:25,560 --> 00:03:28,920 contributing to the software they're essential I mean they help identify bugs 51 00:03:28,920 --> 00:03:32,520 they propose new features they ultimately make the software better. Okay 52 00:03:32,520 --> 00:03:35,480 so we've got the website which is all about you know attracting a broad 53 00:03:35,480 --> 00:03:38,640 audience and then you've got that github repo which is more technical and 54 00:03:38,640 --> 00:03:42,240 geared towards developers. Interesting how they're catering to those two very 55 00:03:42,240 --> 00:03:46,920 different groups. Yeah and it's a smart strategy you know they're acknowledging 56 00:03:46,920 --> 00:03:51,560 that there are different stakeholders involved in deciding to adopt a CRM. 57 00:03:51,560 --> 00:03:56,040 You've got business leaders who are looking for solutions and then you've 58 00:03:56,040 --> 00:04:00,360 got the IT folks who actually have to implement and maintain it. By addressing 59 00:04:00,360 --> 00:04:04,760 both of those audiences they increase their chances of success. Yeah I think 60 00:04:04,760 --> 00:04:07,640 you're right now as we were digging through both the website and the github 61 00:04:07,640 --> 00:04:12,680 repository a few specific details kind of jumped out at us and let's start with 62 00:04:12,680 --> 00:04:16,760 some of the technical language they use on github. I noticed terms like like 63 00:04:16,760 --> 00:04:22,480 solid principles, interfaces, static typing, and generics. What does all that 64 00:04:22,480 --> 00:04:26,080 jargon tell us about how they're developing the software? Well it signals 65 00:04:26,080 --> 00:04:31,120 to me that they're focused on building a high quality maintainable code base. So 66 00:04:31,120 --> 00:04:36,760 solid principles are a set of guidelines for writing software that is easy to 67 00:04:36,760 --> 00:04:41,240 understand, easy to modify, and easy to extend over time. It's about making sure 68 00:04:41,240 --> 00:04:46,540 that the code is robust and scalable, which is I think essential for a CRM 69 00:04:46,540 --> 00:04:49,280 that needs to grow with a business. So even though I might not understand the 70 00:04:49,280 --> 00:04:52,800 technical specifics, it's reassuring to know that those terms indicate a 71 00:04:52,800 --> 00:04:56,400 commitment to building a solid foundation for the software, right? Exactly. 72 00:04:56,400 --> 00:04:59,840 It's like building a house, right? Yeah. Strong materials, good structural design. 73 00:04:59,840 --> 00:05:03,640 It might not be flashy, but it's essential for stability and longevity. I 74 00:05:03,640 --> 00:05:07,280 like that analogy, yeah. And both the website and the repo emphasize 75 00:05:07,280 --> 00:05:10,960 community and support, which you already said was so important for 76 00:05:10,960 --> 00:05:14,880 these open source projects. But I'm curious, how exactly does Espos CRM 77 00:05:14,880 --> 00:05:18,760 cultivate that community involvement? What are they doing to encourage people to 78 00:05:18,760 --> 00:05:23,440 actually participate? Well, they've got a very active forum where users can ask 79 00:05:23,440 --> 00:05:28,040 questions, share tips, and connect with each other. They also have extensive 80 00:05:28,040 --> 00:05:31,600 documentation and clear guidelines for anybody who wants to contribute 81 00:05:31,600 --> 00:05:35,520 code changes. They're really creating a collaborative environment where people 82 00:05:35,520 --> 00:05:39,240 can learn from each other and help improve the software. That's fantastic. 83 00:05:39,240 --> 00:05:43,680 Okay, there's one more detail I want to touch on before we move on. The website 84 00:05:43,680 --> 00:05:47,440 mentioned something called extensions. What are those and how do they fit into 85 00:05:47,440 --> 00:05:53,320 the bigger picture of Espos CRM? So think of extensions as add-ons. They 86 00:05:53,320 --> 00:05:57,080 provide specialized features or integrations with other tools. They let 87 00:05:57,080 --> 00:06:01,300 you customize Espos CRM beyond its core functionality. So if you need to 88 00:06:01,300 --> 00:06:05,120 integrate with a specific accounting software or you want to add a feature 89 00:06:05,120 --> 00:06:08,440 that's, you know, tailored to your industry, there's probably an extension 90 00:06:08,440 --> 00:06:11,880 out there for that. So it's like taking a basic model and then adding on features 91 00:06:11,880 --> 00:06:15,520 to create a custom solution that perfectly fits your needs. Exactly, and 92 00:06:15,520 --> 00:06:18,120 that's one of the big advantages of open source software. It gives you the 93 00:06:18,120 --> 00:06:23,040 flexibility to tailor that solution to your unique requirements. Okay, so we've 94 00:06:23,040 --> 00:06:27,200 got that dual approach, open source advantages, that power of community. We 95 00:06:27,200 --> 00:06:31,000 see the range of features it offers, but what stands out to you as the most 96 00:06:31,000 --> 00:06:37,640 compelling aspect of S by CRM? What sets it apart? You know, for me, I think it's 97 00:06:37,640 --> 00:06:42,400 that unique blend of flexibility and affordability, all backed by a strong 98 00:06:42,400 --> 00:06:47,240 community. You know, S by CRM offers a level of customization that you just 99 00:06:47,240 --> 00:06:52,120 rarely find in traditional CRMs, especially at such a low cost. And that 100 00:06:52,120 --> 00:06:56,080 vibrant community is a real asset. It provides support and resources for 101 00:06:56,080 --> 00:07:00,400 businesses of all sizes. I agree. It really showcases the power of open source 102 00:07:00,400 --> 00:07:04,280 software to level the playing field, give businesses more control over their 103 00:07:04,280 --> 00:07:07,840 technology and their budgets. We were talking earlier about how Espo CRM could 104 00:07:07,840 --> 00:07:11,500 potentially disrupt the CRM market. And now that we've seen what it offers, I'm 105 00:07:11,500 --> 00:07:14,720 even more convinced that it has the potential to really shake things up. 106 00:07:14,720 --> 00:07:18,640 Yeah, think about it. The traditional CRM model has been dominated by big players 107 00:07:18,640 --> 00:07:22,960 with deep pockets. They're pushing proprietary platforms. And Espo CRM is a 108 00:07:22,960 --> 00:07:26,640 viable alternative. It's a way for businesses to break free from vendor 109 00:07:26,640 --> 00:07:30,120 lock-in and take control of their technology destiny. Yeah, it's like they're 110 00:07:30,120 --> 00:07:33,040 offering a breath of fresh air in an industry that can sometimes feel a bit 111 00:07:33,040 --> 00:07:38,760 stale. Exactly. And as more businesses discover those those advantages of open 112 00:07:38,760 --> 00:07:42,480 source, that flexibility, affordability, and control we keep talking about, the 113 00:07:42,480 --> 00:07:46,320 demand for those quality is only going to grow. Right, right. It could lead to a 114 00:07:46,320 --> 00:07:50,520 real shift in the market. With more emphasis on transparency, customization, 115 00:07:50,520 --> 00:07:54,520 and community involvement, those traditional CRM vendors might even need 116 00:07:54,520 --> 00:07:58,280 to adapt their strategies to stay competitive. Yeah, it's definitely a 117 00:07:58,280 --> 00:08:01,880 possibility. And that brings me to a final thought I wanted to share. We 118 00:08:01,880 --> 00:08:07,640 focused a lot on how ESPO CRM empowers businesses. But what about individual 119 00:08:07,640 --> 00:08:12,600 users? Could this open source approach change how we think about and interact 120 00:08:12,600 --> 00:08:16,960 with our own data? That's an interesting perspective. In a world where data 121 00:08:16,960 --> 00:08:20,600 privacy and ownership are becoming increasingly important, open source 122 00:08:20,600 --> 00:08:24,080 software offers that level of transparency that's often missing in 123 00:08:24,080 --> 00:08:27,360 those closed systems. Right. You can actually see how your data is being 124 00:08:27,360 --> 00:08:31,560 used, which allows you to make more informed choices about the tools that you 125 00:08:31,560 --> 00:08:35,360 use. It puts the power back into the hands of the individual. It's something 126 00:08:35,360 --> 00:08:39,680 to consider for sure. As you explore different technologies, don't overlook 127 00:08:39,680 --> 00:08:44,040 that potential of open source. It might just be the key to a more equitable and 128 00:08:44,040 --> 00:08:48,120 empowering digital future. I think that's a great note to end on. So until 129 00:08:48,120 --> 00:08:53,160 next time, keep diving deep and don't be afraid to explore those uncharted waters. 130 00:08:53,160 --> 00:08:57,240 You never know what treasures you might find. It's fascinating, isn't it? How 131 00:08:57,240 --> 00:09:02,360 Espo CRM manages to cater to both the technical and the non-technical audience. 132 00:09:02,360 --> 00:09:07,280 We've talked about the website, the GitHub repo, but I think this dual approach 133 00:09:07,280 --> 00:09:11,720 speaks to the power of open source software as a whole. It definitely seems 134 00:09:11,720 --> 00:09:15,680 like a key advantage, but how does that actually translate into benefits for a 135 00:09:15,680 --> 00:09:19,080 business? Well, imagine you're a business owner and you're frustrated with your 136 00:09:19,080 --> 00:09:23,400 current CRM. Maybe it's missing a key feature or it doesn't integrate with 137 00:09:23,400 --> 00:09:27,360 another tool that you rely on. With a traditional closed source system, you're 138 00:09:27,360 --> 00:09:31,380 basically stuck. You're at the mercy of that vendor, hoping that 139 00:09:31,380 --> 00:09:35,360 they'll address your needs in a future update. Oh, I've been there. It is so 140 00:09:35,360 --> 00:09:38,440 frustrating to feel like you're limited by the software that you're 141 00:09:38,440 --> 00:09:42,920 paying for. Exactly, but with Espo CRM, you have options. If you have the 142 00:09:42,920 --> 00:09:46,040 technical expertise, you can dive into that GitHub repo we talked about and 143 00:09:46,040 --> 00:09:50,360 customize the platform yourself, or you can hire a developer to make those 144 00:09:50,360 --> 00:09:54,080 changes for you. You're not locked into that rigid system. So it's like having a 145 00:09:54,080 --> 00:09:58,160 tailor-made CRM suit, perfectly fitted to your business, no more off-the-rack 146 00:09:58,160 --> 00:10:02,520 compromises. That's a great analogy, and it goes beyond just addressing those 147 00:10:02,520 --> 00:10:07,280 immediate needs. Open source software encourages experimentation and 148 00:10:07,280 --> 00:10:11,200 collaboration. Businesses can actually share their custom modifications with 149 00:10:11,200 --> 00:10:15,040 the community, leading to this constant evolution of the platform. Everyone 150 00:10:15,040 --> 00:10:18,520 benefits. That's a fantastic point, and let's not forget the cost savings. I 151 00:10:18,520 --> 00:10:22,300 mean, traditional CRMs can come with some pretty hefty subscription fees that 152 00:10:22,300 --> 00:10:26,300 really add up, especially as your business grows. Right, and with Espo CRM, the 153 00:10:26,300 --> 00:10:26,440 core 154 00:10:26,440 --> 00:10:30,820 software is free to use. You only pay if you need additional support or custom 155 00:10:30,820 --> 00:10:33,760 development, and that can be a huge advantage for startups or small 156 00:10:33,760 --> 00:10:39,040 businesses with limited budgets. So could Espo CRM's open source model actually 157 00:10:39,040 --> 00:10:43,640 disrupt the CRM market? Could it challenge those big expensive platforms 158 00:10:43,640 --> 00:10:47,800 that have dominated the industry for so long? It's definitely a possibility. I 159 00:10:47,800 --> 00:10:52,880 mean, as more businesses realize those benefits of open source, the flexibility, 160 00:10:52,880 --> 00:10:57,480 the affordability, that control, I think the demand for those qualities is likely 161 00:10:57,480 --> 00:11:02,320 to grow. It's like Espo CRM is planting a seed, and that seed has the potential to 162 00:11:02,320 --> 00:11:05,440 grow into something really transformative. Absolutely. You know, we've 163 00:11:05,440 --> 00:11:08,520 talked a lot about the technical aspects and business benefits, but there's 164 00:11:08,520 --> 00:11:11,080 another element that I think is absolutely crucial for open source 165 00:11:11,080 --> 00:11:16,160 projects, community. We saw how both the website and the GitHub repo emphasize 166 00:11:16,160 --> 00:11:20,180 community support. Yeah. Why is that community so vital in the open source 167 00:11:20,180 --> 00:11:24,680 world? Well, think of it as a safety net. It's a network of users and developers 168 00:11:24,680 --> 00:11:28,200 who support each other, share knowledge, and contribute to the development of the 169 00:11:28,200 --> 00:11:32,280 platform. And it's especially valuable for businesses that might not have in-house 170 00:11:32,280 --> 00:11:36,680 tech expertise. They can turn to the community for guidance, troubleshooting, 171 00:11:36,680 --> 00:11:40,520 even custom development. So it's like having a built-in support system, a team 172 00:11:40,520 --> 00:11:44,560 of people who are invested in the success of the software. Exactly. And Espo CRM 173 00:11:44,560 --> 00:11:49,080 seems to be doing a great job of fostering that community spirit. Active 174 00:11:49,080 --> 00:11:54,060 forum, comprehensive documentation, they encourage contributions to the codebase. 175 00:11:54,060 --> 00:11:58,440 That collaborative environment is what really makes open source software thrive. 176 00:11:58,440 --> 00:12:02,960 Okay, we've covered a lot of ground. The dual approach, open source advantages, the 177 00:12:02,960 --> 00:12:07,960 role of community. But let's get down to brass tacks. What are the actual features 178 00:12:07,960 --> 00:12:13,200 that Espo CRM offers? What can businesses do with this software? Well at its core, 179 00:12:13,200 --> 00:12:17,520 Espo CRM provides a wide range of tools to manage customer interactions, sales 180 00:12:17,520 --> 00:12:21,980 pipelines, marketing campaigns, and more. And it all starts with a centralized hub 181 00:12:21,980 --> 00:12:26,040 for your customer data. You can track contacts, leads, accounts, opportunities, 182 00:12:26,040 --> 00:12:29,320 even interactions across different channels like email, phone calls, and 183 00:12:29,320 --> 00:12:33,360 social media. So it's like having a super powered digital Rilodex, keeping all 184 00:12:33,360 --> 00:12:37,520 your customer information organized and accessible. Yes, but it goes beyond just 185 00:12:37,520 --> 00:12:42,320 contact management. Espo CRM helps streamline your sales process from lead 186 00:12:42,320 --> 00:12:46,440 generation to closing deals. You can visualize your sales pipeline, track the 187 00:12:46,440 --> 00:12:50,100 progress of deals, even automate follow-ups to make sure that nothing falls 188 00:12:50,100 --> 00:12:53,240 through the cracks. It's like having a virtual assistant guiding you through 189 00:12:53,240 --> 00:12:57,640 every step of the sales process. That's a good way to put it. And for businesses 190 00:12:57,640 --> 00:13:02,200 that rely heavily on marketing, Espo CRM offers tools to create targeted email 191 00:13:02,200 --> 00:13:07,040 campaigns, track their performance, and analyze the results. You can segment your 192 00:13:07,040 --> 00:13:11,240 audience, personalize your messaging, and automate workflows to nurture leads and 193 00:13:11,240 --> 00:13:14,520 hopefully convert them into loyal customers. So a comprehensive marketing 194 00:13:14,520 --> 00:13:18,880 platform built right into the CRM. No need for separate tools or complex 195 00:13:18,880 --> 00:13:23,560 integrations. Exactly. And that's one of the key takeaways here. Espo CRM is 196 00:13:23,560 --> 00:13:27,500 designed to be a one-stop shop for managing all aspects of your customer 197 00:13:27,500 --> 00:13:31,720 relationships. Whether you're a small startup or a large enterprise, you can 198 00:13:31,720 --> 00:13:35,280 find the tools you need to streamline your processes, improve efficiency, and 199 00:13:35,280 --> 00:13:39,520 ultimately grow your business. We've covered a lot in this deep dive. We 200 00:13:39,520 --> 00:13:43,720 explored the two sides of Espo CRM, the open source advantages, the power of 201 00:13:43,720 --> 00:13:47,520 community, and the range of features it offers. But I'm curious, what stands out 202 00:13:47,520 --> 00:13:53,280 to you as the most compelling aspect of Espo CRM? What sets it apart? Yeah, for me 203 00:13:53,280 --> 00:13:58,120 it's that that unique blend of flexibility and affordability, all backed 204 00:13:58,120 --> 00:14:02,760 by a strong community. Espo CRM offers a level of customization that you rarely 205 00:14:02,760 --> 00:14:08,000 find in traditional CRMs, especially at such a low cost, and that that vibrant 206 00:14:08,000 --> 00:14:11,960 community is a real asset, providing support and resources for businesses of 207 00:14:11,960 --> 00:14:15,480 all sizes. Yeah, I totally agree. I mean, it really showcases the power of open 208 00:14:15,480 --> 00:14:18,960 source software, leveling the playing field, giving businesses more control over 209 00:14:18,960 --> 00:14:22,600 their technology and their budgets. We were talking earlier about how Espo CRM 210 00:14:22,600 --> 00:14:26,920 could potentially disrupt the CRM market, and you know, now that we've seen what it 211 00:14:26,920 --> 00:14:30,860 offers, I'm even more convinced that it has the potential to to really shake 212 00:14:30,860 --> 00:14:34,880 things up. Yeah, think about it. That traditional CRM model has been 213 00:14:34,880 --> 00:14:39,040 dominated by these big players with deep pockets, right? They're pushing these 214 00:14:39,040 --> 00:14:44,360 proprietary platforms, and Espo CRM presents a viable alternative, a way for 215 00:14:44,360 --> 00:14:48,560 businesses to to break free from that vendor lock-in, take control of their 216 00:14:48,560 --> 00:14:51,920 technology destiny. It's like they're offering a breath of fresh air in an 217 00:14:51,920 --> 00:14:56,600 industry that can sometimes feel a bit stale. Exactly, and as more businesses 218 00:14:56,600 --> 00:15:00,160 discover those, those advantages of open source, that flexibility, that 219 00:15:00,160 --> 00:15:03,400 affordability, and that control we keep talking about, the demand for those 220 00:15:03,400 --> 00:15:07,680 qualities is only going to grow. Right, it could lead to a real shift in the market. 221 00:15:07,680 --> 00:15:12,080 With more emphasis on transparency, customization, and community involvement, 222 00:15:12,080 --> 00:15:16,840 those traditional CRM vendors might even need to adapt their strategies to stay 223 00:15:16,840 --> 00:15:19,840 competitive. Yeah, it's definitely a possibility. That kind of brings me to a 224 00:15:19,840 --> 00:15:23,560 final thought I wanted to share. We focused a lot on how Espo CRM empowers 225 00:15:23,560 --> 00:15:28,000 businesses, but what about individual users? Could this open source approach 226 00:15:28,000 --> 00:15:32,140 change how we think about and interact with our own data? Hmm, that's an 227 00:15:32,140 --> 00:15:35,880 interesting perspective. I mean, in a world where data privacy and ownership 228 00:15:35,880 --> 00:15:40,200 are becoming increasingly important, open source software offers a level of 229 00:15:40,200 --> 00:15:44,120 transparency that's often missing from those closed systems. Right. You can 230 00:15:44,120 --> 00:15:47,840 actually see how your data is being used, which allows you to make more informed 231 00:15:47,840 --> 00:15:52,600 choices about the tools that you use, puts a power back into the hands of the 232 00:15:52,600 --> 00:15:56,680 individual. Yeah, it's definitely something to consider. As you explore 233 00:15:56,680 --> 00:16:00,880 different technologies, don't overlook the potential of open source. It might 234 00:16:00,880 --> 00:16:05,860 just be the key to a more equitable and empowering digital future. I think that's 235 00:16:05,860 --> 00:16:09,720 a great note to end on. Well, that's all the time we have for today's Deep Dive. 236 00:16:09,720 --> 00:16:14,800 We hope you enjoyed exploring the world of Espo CRM with us. Remember, the 237 00:16:14,800 --> 00:16:18,220 beauty of open source is that it's constantly evolving, so we encourage you 238 00:16:18,220 --> 00:16:21,560 to check out their website, explore their GitHub repository, and see how this 239 00:16:21,560 --> 00:16:25,000 innovative platform could benefit your business or even just your own personal 240 00:16:25,000 --> 00:16:30,720 tech journey. Until next time, keep diving deep and don't be afraid to ask those 241 00:16:30,720 --> 00:16:36,400 tough questions. See you all in our next deep dive.