1 00:00:00,000 --> 00:00:01,920 All right, ready to go deep on something 2 00:00:01,920 --> 00:00:03,520 you might not expect. 3 00:00:03,520 --> 00:00:06,240 A Drupal bug. 4 00:00:06,240 --> 00:00:07,080 A what? 5 00:00:07,080 --> 00:00:07,900 Yeah, you heard that right. 6 00:00:07,900 --> 00:00:08,740 Drupal. 7 00:00:08,740 --> 00:00:09,580 Oh, okay. 8 00:00:09,580 --> 00:00:10,600 I know, I know, you're thinking website stuff. 9 00:00:10,600 --> 00:00:11,440 Well, yeah. 10 00:00:11,440 --> 00:00:13,560 But hold on, this isn't just some random glitch. 11 00:00:13,560 --> 00:00:14,400 Okay. 12 00:00:14,400 --> 00:00:16,560 This bug, this takes us down a rabbit hole, 13 00:00:16,560 --> 00:00:19,920 like how software gets made, how we experience tech, 14 00:00:19,920 --> 00:00:22,280 even security, the whole shebang. 15 00:00:22,280 --> 00:00:24,240 You're not wrong, it does sound kinda niche 16 00:00:24,240 --> 00:00:25,320 when you put it like that. 17 00:00:25,320 --> 00:00:29,080 Niche, maybe, but important, definitely. 18 00:00:29,080 --> 00:00:31,400 For sure, anyone using the internet, which is. 19 00:00:31,400 --> 00:00:32,280 Basically everyone. 20 00:00:32,280 --> 00:00:33,120 Pretty much. 21 00:00:33,120 --> 00:00:34,280 And that's what we do here, right? 22 00:00:34,280 --> 00:00:37,160 Shine a light on the systems we use every single day 23 00:00:37,160 --> 00:00:39,520 and see how even a tiny bug can spiral. 24 00:00:39,520 --> 00:00:40,440 Absolutely. 25 00:00:40,440 --> 00:00:41,680 So what is this bug? 26 00:00:41,680 --> 00:00:43,000 Picture this. 27 00:00:43,000 --> 00:00:43,880 You're on a website, right? 28 00:00:43,880 --> 00:00:44,720 Okay, got it. 29 00:00:44,720 --> 00:00:47,720 And you can see this unpublished page, 30 00:00:47,720 --> 00:00:50,120 you have permission and all. 31 00:00:50,120 --> 00:00:50,960 Makes sense. 32 00:00:50,960 --> 00:00:53,360 But here's the kicker, you can't link to it. 33 00:00:53,360 --> 00:00:56,800 You can see it, but you can't reference it. 34 00:00:56,800 --> 00:00:58,880 It's like some weird information paradox. 35 00:00:58,880 --> 00:01:00,240 You're right, that is weird. 36 00:01:00,240 --> 00:01:02,660 Logically, if you can see something, 37 00:01:02,660 --> 00:01:05,000 shouldn't you be able to link it? 38 00:01:05,000 --> 00:01:06,280 I can see why people are scratching 39 00:01:06,280 --> 00:01:07,200 their heads over this one. 40 00:01:07,200 --> 00:01:08,800 Oh, people are definitely scratching their heads. 41 00:01:08,800 --> 00:01:10,840 Trust me, it's causing some serious frustration. 42 00:01:10,840 --> 00:01:11,680 I bet. 43 00:01:11,680 --> 00:01:12,720 Think about it, you're an editor, 44 00:01:12,720 --> 00:01:14,440 you've got articles all over the place, 45 00:01:14,440 --> 00:01:16,640 some finished, some still drafts. 46 00:01:16,640 --> 00:01:17,800 Right, gotta have drafts. 47 00:01:17,800 --> 00:01:19,280 You wanna connect them, make a nice flow, 48 00:01:19,280 --> 00:01:22,600 but bam, this book throws a wrench in the works. 49 00:01:22,600 --> 00:01:23,440 Ouch. 50 00:01:23,440 --> 00:01:26,320 You can see those drafts, but linking them. 51 00:01:26,320 --> 00:01:27,920 Nope, not a chance. 52 00:01:27,920 --> 00:01:29,320 That just sounds so frustrating. 53 00:01:29,320 --> 00:01:31,680 And from a bigger picture perspective, 54 00:01:31,680 --> 00:01:33,880 doesn't this kind of go against 55 00:01:33,880 --> 00:01:35,800 how information should be organized? 56 00:01:35,800 --> 00:01:37,560 Like, if you can access it, 57 00:01:37,560 --> 00:01:39,000 you should be able to link it, right? 58 00:01:39,000 --> 00:01:40,080 100%. 59 00:01:40,080 --> 00:01:42,960 And when systems act in ways we don't expect, 60 00:01:42,960 --> 00:01:44,920 it just creates friction. 61 00:01:44,920 --> 00:01:47,360 People get frustrated, they lose trust, 62 00:01:47,360 --> 00:01:48,600 and then they're less likely 63 00:01:48,600 --> 00:01:49,960 to use the platform effectively. 64 00:01:49,960 --> 00:01:50,800 Yeah, for sure. 65 00:01:50,800 --> 00:01:52,680 It's all about usability at the end of the day. 66 00:01:52,680 --> 00:01:55,460 And we're not talking about a minor inconvenience here. 67 00:01:55,460 --> 00:01:57,800 I mean, some users are patching their own systems. 68 00:01:57,800 --> 00:01:58,640 Yeah. 69 00:01:58,640 --> 00:02:01,100 Every single update. 70 00:02:01,100 --> 00:02:03,520 Just to get around this thing. 71 00:02:03,520 --> 00:02:06,600 Whoa, that's dedication. 72 00:02:06,600 --> 00:02:07,800 Or maybe desperation. 73 00:02:07,800 --> 00:02:09,620 Probably a bit of both. 74 00:02:09,620 --> 00:02:12,760 It's a huge time sink, all because of this one little bug. 75 00:02:12,760 --> 00:02:14,540 Wow, and I hate to say it, 76 00:02:14,540 --> 00:02:17,120 but it might be even worse than just being annoying. 77 00:02:17,120 --> 00:02:19,160 Think about the security implication. 78 00:02:19,160 --> 00:02:20,680 Oh, right, you mentioned that earlier. 79 00:02:20,680 --> 00:02:21,820 What are we talking about here? 80 00:02:21,820 --> 00:02:23,400 Well, if there's a way to reference 81 00:02:23,400 --> 00:02:24,920 that unpublished content, 82 00:02:24,920 --> 00:02:27,000 even if it's not supposed to be possible. 83 00:02:27,000 --> 00:02:28,160 Someone could exploit that. 84 00:02:28,160 --> 00:02:29,960 Exactly, it's like leaving a back door 85 00:02:29,960 --> 00:02:31,680 wide open to your website. 86 00:02:31,680 --> 00:02:33,920 Information that shouldn't be public suddenly is. 87 00:02:33,920 --> 00:02:35,960 Okay, so now we're talking workflow chaos 88 00:02:35,960 --> 00:02:37,600 and security breaches. 89 00:02:37,600 --> 00:02:39,400 You'd think someone would have fixed this by now, right? 90 00:02:39,400 --> 00:02:40,840 You'd think so, wouldn't you? 91 00:02:40,840 --> 00:02:43,200 But the thing is, software is rarely that simple. 92 00:02:43,200 --> 00:02:44,120 What's the catch? 93 00:02:44,120 --> 00:02:46,080 Backward compatibility. 94 00:02:46,080 --> 00:02:49,000 Any fix, any solution can't break the websites 95 00:02:49,000 --> 00:02:51,200 that rely on the old way of doing things. 96 00:02:51,200 --> 00:02:53,440 Ah, so it's like walking a tightrope. 97 00:02:53,440 --> 00:02:54,960 Basically, you fix it for one group, 98 00:02:54,960 --> 00:02:56,280 you might break it for another. 99 00:02:56,280 --> 00:02:58,320 Talk about a developer's nightmare. 100 00:02:58,320 --> 00:03:02,520 So how do you even begin to tackle a problem like that? 101 00:03:02,520 --> 00:03:04,760 It really is a tough nut to crack, isn't it? 102 00:03:04,760 --> 00:03:08,620 But hey, the Drupal community, they're a resourceful bunch. 103 00:03:08,620 --> 00:03:10,080 There are ideas out there. 104 00:03:10,080 --> 00:03:11,000 Oh, I bet. 105 00:03:11,000 --> 00:03:13,640 What are we talking, like crazy workarounds 106 00:03:13,640 --> 00:03:17,400 or some elegant solution just waiting to be discovered? 107 00:03:17,400 --> 00:03:19,440 Hopefully a little more elegant than that. 108 00:03:19,440 --> 00:03:22,160 Some people, they're all about getting their hands dirty 109 00:03:22,160 --> 00:03:25,760 with the code, you know, make those precise targeted fixes. 110 00:03:25,760 --> 00:03:28,420 So it's like performing surgery on the software, 111 00:03:28,420 --> 00:03:31,560 trying to remove the bug without damaging anything else. 112 00:03:31,560 --> 00:03:32,640 That's a good way to put it. 113 00:03:32,640 --> 00:03:35,360 But remember that backward compatibility thing? 114 00:03:35,360 --> 00:03:37,640 Sometimes even the most precise fix 115 00:03:37,640 --> 00:03:40,040 can cause unexpected problems down the line. 116 00:03:40,040 --> 00:03:41,480 Right, like a domino effect. 117 00:03:41,480 --> 00:03:44,120 You fix one thing and it ends up breaking something else 118 00:03:44,120 --> 00:03:44,940 for someone else. 119 00:03:44,940 --> 00:03:47,340 Exactly, and that's why some folks are pushing 120 00:03:47,340 --> 00:03:49,520 for a different approach, something a bit more, 121 00:03:49,520 --> 00:03:50,440 well, universal. 122 00:03:50,440 --> 00:03:52,020 Okay, I'm intrigued. 123 00:03:52,020 --> 00:03:54,400 What kind of universal solution are we talking about? 124 00:03:54,400 --> 00:03:58,280 Imagine this, a simple little checkbox in the settings, 125 00:03:58,280 --> 00:03:59,600 right there for everyone to see, 126 00:03:59,600 --> 00:04:03,680 something like allow referencing of unpublished content. 127 00:04:03,680 --> 00:04:05,040 Oh, I see where you're going with this. 128 00:04:05,040 --> 00:04:07,760 Give people the choice, enable the function if they want it, 129 00:04:07,760 --> 00:04:09,400 leave it off if they don't, simple. 130 00:04:09,400 --> 00:04:12,420 You got it, but, and there's always a but, isn't there? 131 00:04:12,420 --> 00:04:15,000 This approach comes with its own set of challenges. 132 00:04:15,000 --> 00:04:18,440 It's that age-old trade-off control versus complexity. 133 00:04:18,440 --> 00:04:19,560 Okay, break that down for me. 134 00:04:19,560 --> 00:04:21,480 What makes a checkbox so complicated? 135 00:04:21,480 --> 00:04:25,740 Well, on the one hand, it gives website administrators more control. 136 00:04:25,740 --> 00:04:28,840 They get to decide if they want this functionality enabled or not. 137 00:04:28,840 --> 00:04:33,480 But on the other hand, it also introduces another decision they need to make. 138 00:04:33,480 --> 00:04:36,440 And more decisions usually mean more room for error. 139 00:04:36,440 --> 00:04:37,600 That's it, exactly. 140 00:04:37,600 --> 00:04:41,360 Now, suddenly they need to understand all the ins and outs of this checkbox. 141 00:04:41,360 --> 00:04:42,640 What happens if you check it? 142 00:04:42,640 --> 00:04:43,680 What breaks if you don't? 143 00:04:43,680 --> 00:04:48,520 It's a lot to put on someone's plate, especially if they're not a tech expert. 144 00:04:48,520 --> 00:04:54,600 It's a slippery slope from a simple checkbox to a full blown configuration nightmare. 145 00:04:54,600 --> 00:04:56,800 And it highlights something really important, doesn't it? 146 00:04:56,800 --> 00:05:00,320 This isn't just a technical problem with a technical solution. 147 00:05:00,320 --> 00:05:04,560 It's about finding that sweet spot between functionality, 148 00:05:04,560 --> 00:05:08,200 security, and making things easy for people to use. 149 00:05:08,200 --> 00:05:09,840 Couldn't have said it better myself. 150 00:05:09,840 --> 00:05:12,520 And speaking of making things easy to use, 151 00:05:12,520 --> 00:05:15,480 there's another angle to this whole thing we haven't even touched on yet. 152 00:05:15,480 --> 00:05:16,280 Do tell. 153 00:05:16,280 --> 00:05:19,240 So let's imagine for a second that the developers, 154 00:05:19,240 --> 00:05:22,600 they wave their magic wands and completely fix this bug. 155 00:05:22,600 --> 00:05:25,840 Everyone can reference unpublished content without a hitch. 156 00:05:25,840 --> 00:05:27,120 Problem solved, right. 157 00:05:27,120 --> 00:05:28,920 Sounds too good to be true. 158 00:05:28,920 --> 00:05:30,560 What's the catch this time? 159 00:05:30,560 --> 00:05:32,560 Even if they fix the technical side of things, 160 00:05:32,560 --> 00:05:34,960 there's still the human factor to consider. 161 00:05:34,960 --> 00:05:37,040 Right now, visually, there's no way to tell 162 00:05:37,040 --> 00:05:39,440 the difference between a published article and a draft 163 00:05:39,440 --> 00:05:41,480 when you're looking at a list of potential links. 164 00:05:41,480 --> 00:05:42,920 Oh, I see where you're going with this. 165 00:05:42,920 --> 00:05:45,560 You could accidentally link to something that's not ready for prime time. 166 00:05:45,560 --> 00:05:46,600 Not exactly ideal. 167 00:05:46,600 --> 00:05:47,960 That's putting it mildly. 168 00:05:47,960 --> 00:05:52,600 It's like accidentally sending out a draft email to your entire contact list. 169 00:05:52,600 --> 00:05:54,440 Oof, I've been there. 170 00:05:54,440 --> 00:05:55,160 Not fun. 171 00:05:55,160 --> 00:06:00,320 And it goes to show how important a clear and intuitive user interface really is. 172 00:06:00,320 --> 00:06:02,200 It's not just about making things look pretty. 173 00:06:02,200 --> 00:06:04,520 It's about preventing mistakes and making sure 174 00:06:04,520 --> 00:06:08,160 people can actually use the software in the way it was intended. 175 00:06:08,160 --> 00:06:11,120 This is what blows my mind every time we do one of these deep dives. 176 00:06:11,120 --> 00:06:12,880 We started with this Drupal bug, right? 177 00:06:12,880 --> 00:06:14,440 Something so specific. 178 00:06:14,440 --> 00:06:17,600 But now we're talking about information architecture, 179 00:06:17,600 --> 00:06:19,880 user experience design, the whole nine yards. 180 00:06:19,880 --> 00:06:20,840 It's all connected. 181 00:06:20,840 --> 00:06:25,000 And it just goes to show you sometimes those seemingly small issues, 182 00:06:25,000 --> 00:06:27,200 they can open up a whole can of worms. 183 00:06:27,200 --> 00:06:29,040 Worms that need to be explored. 184 00:06:29,040 --> 00:06:31,000 But before we get too far down the rabbit hole, 185 00:06:31,000 --> 00:06:33,520 let's pause for a second and think about our listeners. 186 00:06:33,520 --> 00:06:37,240 We've thrown a lot of information at them, some pretty technical stuff too. 187 00:06:37,240 --> 00:06:39,920 So let's bring it back down to Earth for a moment. 188 00:06:39,920 --> 00:06:44,120 What does all this mean for someone who's not a coder or a designer? 189 00:06:44,120 --> 00:06:45,880 What's the takeaway message here? 190 00:06:45,880 --> 00:06:47,960 That's the million dollar question, isn't it? 191 00:06:47,960 --> 00:06:51,840 At the end of the day, I think the big takeaway here is this. 192 00:06:51,840 --> 00:06:55,160 We interact with digital systems all the time, right? 193 00:06:55,160 --> 00:06:57,880 Our phones, our computers, even our cars. 194 00:06:57,880 --> 00:07:00,320 And we just kind of assume they'll work the way they're supposed to. 195 00:07:00,320 --> 00:07:01,920 But they don't always work, do they? 196 00:07:01,920 --> 00:07:03,480 Oh, absolutely not. 197 00:07:03,480 --> 00:07:05,720 And this Drupal thing, it's a great example. 198 00:07:05,720 --> 00:07:08,120 It might seem like a small issue on the surface, 199 00:07:08,120 --> 00:07:12,160 but it shows just how complex these systems really are, 200 00:07:12,160 --> 00:07:13,400 even when we don't see it. 201 00:07:13,400 --> 00:07:13,920 Right. 202 00:07:13,920 --> 00:07:17,120 We just take it for granted, click a button, expect a result. 203 00:07:17,120 --> 00:07:19,160 But behind that click, there's a whole lot 204 00:07:19,160 --> 00:07:22,160 of code, a whole lot of decisions that went into making that happen, 205 00:07:22,160 --> 00:07:24,400 or in this case, not happen. 206 00:07:24,400 --> 00:07:26,920 So where do things stand now? 207 00:07:26,920 --> 00:07:31,040 Has someone, anyone, found the holy grail solution to this bug? 208 00:07:31,040 --> 00:07:34,160 Well, not quite a holy grail, but they are working on it. 209 00:07:34,160 --> 00:07:36,120 The Drupal community is on the case. 210 00:07:36,120 --> 00:07:37,680 That's something, at least. 211 00:07:37,680 --> 00:07:40,400 So it's not just going to be ignored, brushed under the rug. 212 00:07:40,400 --> 00:07:41,200 No, not at all. 213 00:07:41,200 --> 00:07:44,360 And that's one of the things I find so fascinating about this case. 214 00:07:44,360 --> 00:07:48,080 It really highlights the power of open source software. 215 00:07:48,080 --> 00:07:51,600 Here, you have a community of developers, users, everyone 216 00:07:51,600 --> 00:07:53,760 coming together to try to solve a problem. 217 00:07:53,760 --> 00:07:55,760 I'm like global brainstorming session. 218 00:07:55,760 --> 00:07:56,440 Yeah. 219 00:07:56,440 --> 00:07:58,360 And all because of this one little bug. 220 00:07:58,360 --> 00:07:59,320 You've got it. 221 00:07:59,320 --> 00:08:02,400 Though I think little might be a bit of an understatement by now. 222 00:08:02,400 --> 00:08:05,600 The more we dig into this, the more we realize it's not so little, 223 00:08:05,600 --> 00:08:06,480 after all, is it? 224 00:08:06,480 --> 00:08:07,000 Not at all. 225 00:08:07,000 --> 00:08:09,040 It's a whole rabbit hole of complexity. 226 00:08:09,040 --> 00:08:10,360 But isn't that always the way? 227 00:08:10,360 --> 00:08:13,000 It's like the more you learn, the more you realize you don't know. 228 00:08:13,000 --> 00:08:13,680 Truth. 229 00:08:13,680 --> 00:08:14,440 But that's OK. 230 00:08:14,440 --> 00:08:15,600 That's where the excitement is. 231 00:08:15,600 --> 00:08:15,960 Right. 232 00:08:15,960 --> 00:08:17,240 It keeps things interesting. 233 00:08:17,240 --> 00:08:21,480 So for our listeners who are still with us, still absorbing all of this, 234 00:08:21,480 --> 00:08:24,520 what's the one thing you want them to remember? 235 00:08:24,520 --> 00:08:26,560 The call to action, if you will. 236 00:08:26,560 --> 00:08:27,080 Let's see. 237 00:08:27,080 --> 00:08:29,880 I think the most important thing is this. 238 00:08:29,880 --> 00:08:32,120 The next time you run into something online, 239 00:08:32,120 --> 00:08:35,360 maybe it's a weird bug, a frustrating design, anything 240 00:08:35,360 --> 00:08:36,960 that just doesn't seem quite right. 241 00:08:36,960 --> 00:08:38,160 Don't just accept it. 242 00:08:38,160 --> 00:08:39,120 Exactly. 243 00:08:39,120 --> 00:08:40,840 Don't just shrug and move on. 244 00:08:40,840 --> 00:08:41,600 Get curious. 245 00:08:41,600 --> 00:08:44,080 Ask yourself, why is this like this? 246 00:08:44,080 --> 00:08:46,080 What went into making it this way? 247 00:08:46,080 --> 00:08:47,080 Because you never know. 248 00:08:47,080 --> 00:08:48,800 You might just uncover a whole world 249 00:08:48,800 --> 00:08:51,080 of fascinating complexity hiding right there 250 00:08:51,080 --> 00:08:52,040 beneath the surface. 251 00:08:52,040 --> 00:08:54,080 Or maybe, just maybe, you'll come up 252 00:08:54,080 --> 00:08:56,600 with a brilliant solution that no one else has thought of. 253 00:08:56,600 --> 00:08:57,720 That's the dream, isn't it? 254 00:08:57,720 --> 00:09:01,080 To go from passive user to active innovator. 255 00:09:01,080 --> 00:09:03,080 And on that note, I think we've explored just 256 00:09:03,080 --> 00:09:05,920 about every nook and cranny of this Drupal bug. 257 00:09:05,920 --> 00:09:09,240 We've talked about information architecture, user experience, 258 00:09:09,240 --> 00:09:11,400 even a little bit of philosophy along the way. 259 00:09:11,400 --> 00:09:13,920 And a good dose of cautionary tale, too. 260 00:09:13,920 --> 00:09:15,200 Can't forget that. 261 00:09:15,200 --> 00:09:18,560 So until next time, keep exploring, keep questioning, 262 00:09:18,560 --> 00:09:20,960 and keep diving deep into the fascinating world