1 00:00:00,000 --> 00:00:01,360 Hey everyone, welcome back. 2 00:00:01,360 --> 00:00:03,960 We're diving into the world of Mautic today. 3 00:00:03,960 --> 00:00:05,320 Mautic. 4 00:00:05,320 --> 00:00:07,200 You guys have sent in some really interesting 5 00:00:07,200 --> 00:00:09,520 articles about it and it seems like you're really 6 00:00:09,520 --> 00:00:13,280 interested in taking control of your marketing, 7 00:00:13,280 --> 00:00:16,000 especially with data privacy being such a hot topic 8 00:00:16,000 --> 00:00:16,840 these days. 9 00:00:16,840 --> 00:00:18,720 For sure, and with good reason. 10 00:00:18,720 --> 00:00:22,460 People are wising up to how their data is being used. 11 00:00:22,460 --> 00:00:23,300 Absolutely. 12 00:00:23,300 --> 00:00:25,440 So let's unpack this whole Mautic thing. 13 00:00:25,440 --> 00:00:26,280 Okay. 14 00:00:26,280 --> 00:00:27,800 What is it, why should we care, 15 00:00:27,800 --> 00:00:30,640 and how can it help us level up our marketing game? 16 00:00:30,640 --> 00:00:31,600 I'm ready. 17 00:00:31,600 --> 00:00:35,480 Okay, so first things first, what exactly is Mautic? 18 00:00:35,480 --> 00:00:39,200 So Mautic is open source marketing automation software. 19 00:00:39,200 --> 00:00:41,200 Open source, okay, I'm picking up what you're putting down. 20 00:00:41,200 --> 00:00:43,720 It's kind of like having your own in-house marketing team, 21 00:00:43,720 --> 00:00:44,560 but digital. 22 00:00:44,560 --> 00:00:46,400 Okay, I like the sound of that already. 23 00:00:46,400 --> 00:00:50,100 Right, it helps you turn those anonymous website visitors, 24 00:00:50,100 --> 00:00:52,120 you know the ones just browsing around, 25 00:00:52,120 --> 00:00:55,260 into actual leads and hopefully loyal customers 26 00:00:55,260 --> 00:00:56,100 down the line. 27 00:00:56,100 --> 00:00:58,560 Okay, so it's all about making those connections 28 00:00:58,560 --> 00:00:59,760 and building relationships. 29 00:00:59,760 --> 00:01:01,360 Exactly, and the best part, 30 00:01:01,360 --> 00:01:02,920 you're in the driver's seat the whole time. 31 00:01:02,920 --> 00:01:05,520 That's huge, especially with all the data privacy 32 00:01:05,520 --> 00:01:06,560 concerns these days. 33 00:01:06,560 --> 00:01:07,720 Absolutely. 34 00:01:07,720 --> 00:01:08,940 One of the articles you shared, 35 00:01:08,940 --> 00:01:12,960 I think it was from Gesellschafter in Ficklenfondingen 36 00:01:12,960 --> 00:01:15,320 back in June, 2021. 37 00:01:15,320 --> 00:01:16,640 Yeah, I remember that one. 38 00:01:16,640 --> 00:01:17,880 They really hit the nail on the head 39 00:01:17,880 --> 00:01:20,560 talking about how important data ownership is. 40 00:01:20,560 --> 00:01:22,840 For sure, it's not just about collecting data anymore, 41 00:01:22,840 --> 00:01:26,120 it's about owning it and deciding how it's used. 42 00:01:26,120 --> 00:01:28,060 Exactly, and that's where Modic comes in. 43 00:01:28,060 --> 00:01:29,120 It puts you in control. 44 00:01:29,120 --> 00:01:30,320 And correct me if I'm wrong, 45 00:01:30,320 --> 00:01:32,040 but doesn't this whole open source thing 46 00:01:32,040 --> 00:01:34,980 also mean it's usually a more affordable option? 47 00:01:34,980 --> 00:01:37,480 You know it, it's a game changer, 48 00:01:37,480 --> 00:01:39,000 especially for smaller businesses 49 00:01:39,000 --> 00:01:40,680 or anyone on a tight budget. 50 00:01:40,680 --> 00:01:41,840 That makes a lot of sense. 51 00:01:41,840 --> 00:01:44,000 You get all the power of those 52 00:01:44,000 --> 00:01:46,460 big name marketing automation platforms, 53 00:01:46,460 --> 00:01:48,120 but without the hefty price tag. 54 00:01:48,120 --> 00:01:50,240 So it's like having your cake and eating it too. 55 00:01:50,240 --> 00:01:52,120 Precisely, you get all the functionality 56 00:01:52,120 --> 00:01:53,260 without breaking the bank. 57 00:01:53,260 --> 00:01:54,400 I like the sound of that. 58 00:01:54,400 --> 00:01:55,440 And just to add to that, 59 00:01:55,440 --> 00:01:57,680 the fact that Modix been around since 2014 60 00:01:57,680 --> 00:02:01,960 has a huge community and was acquired by Acquia in 2019, 61 00:02:01,960 --> 00:02:03,160 that says a lot. 62 00:02:03,160 --> 00:02:04,720 Acquia, wow, they're a big deal 63 00:02:04,720 --> 00:02:05,840 in the open source world, right? 64 00:02:05,840 --> 00:02:06,680 Exactly. 65 00:02:06,680 --> 00:02:09,640 It shows that Modix not just some fly by night software, 66 00:02:09,640 --> 00:02:12,620 it's a robust platform with some serious backing. 67 00:02:12,620 --> 00:02:14,800 So we're talking about something that's both powerful 68 00:02:14,800 --> 00:02:18,320 and well established, but also built on this foundation 69 00:02:18,320 --> 00:02:20,600 of transparency and user control. 70 00:02:20,600 --> 00:02:21,880 Exactly, you've got it. 71 00:02:21,880 --> 00:02:23,400 That's a pretty compelling combination. 72 00:02:23,400 --> 00:02:25,380 So how does Modix actually work its magic? 73 00:02:25,380 --> 00:02:28,040 What's going on behind the scenes to make all this happen? 74 00:02:28,040 --> 00:02:29,920 Well, let's get into it. 75 00:02:29,920 --> 00:02:32,480 Well, Modix got a few tricks up its sleeve. 76 00:02:32,480 --> 00:02:33,320 Okay, like what? 77 00:02:33,320 --> 00:02:34,520 Spill the beans. 78 00:02:34,520 --> 00:02:36,960 So think about things like forms on your website. 79 00:02:36,960 --> 00:02:38,840 Okay, yeah, pretty standard stuff. 80 00:02:38,840 --> 00:02:41,360 Right, but Modix doesn't just see a form, 81 00:02:41,360 --> 00:02:42,920 it sees an opportunity. 82 00:02:42,920 --> 00:02:44,120 I like where this is going. 83 00:02:44,120 --> 00:02:46,320 It uses forms, landing pages, 84 00:02:46,320 --> 00:02:48,960 even the content itself can be dynamic, 85 00:02:48,960 --> 00:02:51,000 changing based on who's looking at it. 86 00:02:51,000 --> 00:02:52,280 Dynamic content, that's cool. 87 00:02:52,280 --> 00:02:54,720 So it's like personalized experiences for everyone. 88 00:02:54,720 --> 00:02:55,560 You got it. 89 00:02:55,560 --> 00:02:57,140 It's all about delivering the right message 90 00:02:57,140 --> 00:02:59,200 to the right person at the right time. 91 00:02:59,200 --> 00:03:01,220 Okay, so it's gathering all this information 92 00:03:01,220 --> 00:03:03,360 about how people are interacting with my website, 93 00:03:03,360 --> 00:03:07,160 and then it uses that to personalize their experience. 94 00:03:07,160 --> 00:03:09,200 Exactly, it's like having a detective, 95 00:03:09,200 --> 00:03:10,440 but for your marketing. 96 00:03:10,440 --> 00:03:12,560 I like that, a marketing detective. 97 00:03:12,560 --> 00:03:15,600 So how does it actually put all this information to use? 98 00:03:15,600 --> 00:03:18,280 Campaigns, my friend, campaigns. 99 00:03:18,280 --> 00:03:22,120 Campaigns, so are we talking like email blasts here? 100 00:03:22,120 --> 00:03:23,720 That's one piece of the puzzle, 101 00:03:23,720 --> 00:03:25,520 but it goes way beyond that. 102 00:03:25,520 --> 00:03:27,640 Okay, I'm intrigued, tell me more. 103 00:03:27,640 --> 00:03:30,240 Imagine this, someone lands on your website, 104 00:03:30,240 --> 00:03:31,680 they download a white paper, right? 105 00:03:31,680 --> 00:03:32,800 Yeah, I'm following. 106 00:03:32,800 --> 00:03:36,200 Modix sees that, tags them as interested in that topic, 107 00:03:36,200 --> 00:03:38,100 and boom, they're enrolled in a campaign. 108 00:03:38,100 --> 00:03:39,720 Okay, so it's automated, 109 00:03:39,720 --> 00:03:42,440 but it's also personalized based on their behavior. 110 00:03:42,440 --> 00:03:45,000 Precisely, they might get a series of emails, 111 00:03:45,000 --> 00:03:47,320 maybe a case study, a special offer, 112 00:03:47,320 --> 00:03:49,220 all tailored to their interests. 113 00:03:49,220 --> 00:03:51,600 So it's not just about sending a bunch of generic emails 114 00:03:51,600 --> 00:03:52,740 and hoping for the best? 115 00:03:52,740 --> 00:03:53,680 Nope, not at all. 116 00:03:53,680 --> 00:03:55,960 It's about nurturing those leads, 117 00:03:55,960 --> 00:03:57,220 guiding them through the funnel 118 00:03:57,220 --> 00:03:59,480 with content they actually care about. 119 00:03:59,480 --> 00:04:00,600 That makes a lot of sense. 120 00:04:00,600 --> 00:04:04,720 People can spot a generic marketing email a mile away, 121 00:04:04,720 --> 00:04:07,200 but when you take the time to tailor the message- 122 00:04:07,200 --> 00:04:08,820 You're speaking their language? 123 00:04:08,820 --> 00:04:11,120 Exactly, you're building a connection, 124 00:04:11,120 --> 00:04:13,120 showing them you understand their needs. 125 00:04:13,120 --> 00:04:15,840 It's all about building those genuine relationships. 126 00:04:15,840 --> 00:04:17,960 Right, and that's something Giselle Schafter 127 00:04:17,960 --> 00:04:20,880 and Fickling von Dingen emphasized in their article. 128 00:04:20,880 --> 00:04:22,500 Oh yeah, the one where they talked about 129 00:04:22,500 --> 00:04:25,320 wanting to move away from just looking at website traffic. 130 00:04:25,320 --> 00:04:27,740 Exactly, they wanted actionable insights 131 00:04:27,740 --> 00:04:29,760 about their audience to really understand 132 00:04:29,760 --> 00:04:30,940 who they were talking to. 133 00:04:30,940 --> 00:04:32,360 And they wanted to do it all 134 00:04:32,360 --> 00:04:34,520 while respecting their users' privacy. 135 00:04:34,520 --> 00:04:37,360 Which is huge, they were committed to finding a tool 136 00:04:37,360 --> 00:04:38,780 that aligned with their values. 137 00:04:38,780 --> 00:04:42,000 I respect that a lot, because it's easy to get caught up 138 00:04:42,000 --> 00:04:44,160 in the excitement of all these marketing tools. 139 00:04:44,160 --> 00:04:45,000 Oh, for sure. 140 00:04:45,000 --> 00:04:46,120 But at the end of the day, 141 00:04:46,120 --> 00:04:49,000 it has to be sustainable and ethical. 142 00:04:49,000 --> 00:04:52,120 Absolutely, and that's what makes Modix so refreshing. 143 00:04:52,120 --> 00:04:55,120 It's not about tricking people into doing what you want. 144 00:04:55,120 --> 00:04:56,460 It's about empowering you 145 00:04:56,460 --> 00:04:58,760 to build those authentic connections. 146 00:04:58,760 --> 00:05:02,760 Precisely, and the integrations, oh man, the integrations. 147 00:05:02,760 --> 00:05:05,280 Speaking of integrations, one of the articles mentioned 148 00:05:05,280 --> 00:05:07,240 connecting it with other tools, 149 00:05:07,240 --> 00:05:08,720 even using it with WordPress. 150 00:05:08,720 --> 00:05:10,740 Exactly, Modix great on its own, 151 00:05:10,740 --> 00:05:12,560 but it really shines when you connect it 152 00:05:12,560 --> 00:05:14,360 to other parts of your tech stack. 153 00:05:14,360 --> 00:05:16,320 So it's not just a standalone tool, 154 00:05:16,320 --> 00:05:20,160 it's designed to fit seamlessly into your existing workflow. 155 00:05:20,160 --> 00:05:22,280 You got it, and you know how you're all about 156 00:05:22,280 --> 00:05:24,960 self-hosted solutions and having control over your data? 157 00:05:24,960 --> 00:05:26,280 Don't get me started. 158 00:05:26,280 --> 00:05:29,020 Well, Modix plays really well with other open source tools 159 00:05:29,020 --> 00:05:30,240 that share those values. 160 00:05:30,240 --> 00:05:33,600 Okay, so it's like building your own custom marketing machine 161 00:05:33,600 --> 00:05:34,640 piece by piece. 162 00:05:34,640 --> 00:05:37,240 Precisely, you can integrate Modix with your CRM, 163 00:05:37,240 --> 00:05:39,840 for example, so your sales and marketing are in sync. 164 00:05:39,840 --> 00:05:43,120 No more data silos, no more missed opportunities, I love it. 165 00:05:43,120 --> 00:05:48,120 And the best part is, you're not locked into some proprietary ecosystem. 166 00:05:48,120 --> 00:05:52,080 Right, you have the freedom to choose the tools that work best for you 167 00:05:52,080 --> 00:05:54,840 and connect them in a way that makes sense for your business. 168 00:05:54,840 --> 00:05:56,320 That's the beauty of open source right there. 169 00:05:56,320 --> 00:05:57,880 It really is. 170 00:05:57,880 --> 00:06:01,080 So we're talking about a lot of power here, but I have to ask, 171 00:06:01,080 --> 00:06:04,040 for someone who might not be a tech whiz, 172 00:06:04,040 --> 00:06:06,640 is this something that's actually achievable? 173 00:06:06,640 --> 00:06:10,880 Or are we talking about hiring a team of developers to make this happen? 174 00:06:10,880 --> 00:06:12,720 I hear you, it does sound pretty advanced. 175 00:06:12,720 --> 00:06:14,920 It's really not as intimidating as it might seem. 176 00:06:14,920 --> 00:06:16,240 OK, good to know. 177 00:06:16,240 --> 00:06:19,760 Remember that article from Gesellschafts, or Infiklen von Degen? 178 00:06:19,760 --> 00:06:22,400 Yeah, the one where they set up modic crazy fast? 179 00:06:22,400 --> 00:06:23,320 Exactly. 180 00:06:23,320 --> 00:06:26,400 They mentioned getting their basic setup up and running in just a few hours. 181 00:06:26,400 --> 00:06:28,200 A few hours, seriously? 182 00:06:28,200 --> 00:06:29,200 That's impressive. 183 00:06:29,200 --> 00:06:31,560 Yeah, it's designed to be relatively straightforward, 184 00:06:31,560 --> 00:06:34,400 especially if you're comfortable with basic web stuff. 185 00:06:34,400 --> 00:06:35,840 OK, that's reassuring. 186 00:06:35,840 --> 00:06:39,080 And the best part is, you don't have to be a coding guru to get started. 187 00:06:39,080 --> 00:06:42,280 Right, because we've got that amazing modic community to help us out. 188 00:06:42,280 --> 00:06:42,800 Exactly. 189 00:06:42,800 --> 00:06:46,520 They've got forums, documentation, all sorts of resources 190 00:06:46,520 --> 00:06:47,800 to guide you along the way. 191 00:06:47,800 --> 00:06:51,360 It's like having a global support group for all things modic. 192 00:06:51,360 --> 00:06:52,400 Exactly. 193 00:06:52,400 --> 00:06:55,400 You run into a snag, just ask the community. 194 00:06:55,400 --> 00:06:56,840 Chances are someone's been there. 195 00:06:56,840 --> 00:06:57,720 Solve that. 196 00:06:57,720 --> 00:06:58,240 I love that. 197 00:06:58,240 --> 00:07:00,760 It's one of the best things about open source projects. 198 00:07:00,760 --> 00:07:01,360 Absolutely. 199 00:07:01,360 --> 00:07:02,440 You're never really alone. 200 00:07:02,440 --> 00:07:05,520 There's always someone willing to lend a helping hand. 201 00:07:05,520 --> 00:07:09,360 So we've covered a lot of ground here, from modic's data privacy 202 00:07:09,360 --> 00:07:12,520 focus to its automation capabilities, integration 203 00:07:12,520 --> 00:07:13,540 possibilities. 204 00:07:13,540 --> 00:07:14,640 We've been through it all. 205 00:07:14,640 --> 00:07:17,160 It's a lot to take in, but it sounds like a seriously 206 00:07:17,160 --> 00:07:18,400 powerful tool. 207 00:07:18,400 --> 00:07:19,360 It is. 208 00:07:19,360 --> 00:07:23,000 But as we've been saying, it's not just about the tool itself, 209 00:07:23,000 --> 00:07:24,240 it's how you use it. 210 00:07:24,240 --> 00:07:27,480 Right, like with great power comes great responsibility. 211 00:07:27,480 --> 00:07:28,120 Exactly. 212 00:07:28,120 --> 00:07:30,360 It's about using these capabilities 213 00:07:30,360 --> 00:07:31,920 ethically and responsibly. 214 00:07:31,920 --> 00:07:34,640 Understanding your audience, respecting their data, 215 00:07:34,640 --> 00:07:36,320 building those genuine connections, 216 00:07:36,320 --> 00:07:37,580 that's what it's all about. 217 00:07:37,580 --> 00:07:38,460 You got it. 218 00:07:38,460 --> 00:07:41,360 It's about empowering you to do marketing the right way. 219 00:07:41,360 --> 00:07:42,920 Well said. 220 00:07:42,920 --> 00:07:46,680 I have to say, I feel like I've gone from 0 to 60 on Mautic 221 00:07:46,680 --> 00:07:47,320 today. 222 00:07:47,320 --> 00:07:49,440 It's been a pleasure diving into it all with you. 223 00:07:49,440 --> 00:07:50,280 Likewise. 224 00:07:50,280 --> 00:07:51,680 And to everyone listening, thanks 225 00:07:51,680 --> 00:07:53,840 for joining us on this deep dive into Mautic. 226 00:07:53,840 --> 00:07:54,720 Until next time. 227 00:07:54,720 --> 00:07:58,720 We hope you found it insightful, maybe even a little inspiring. 228 00:07:58,720 --> 00:07:59,800 Definitely inspiring. 229 00:07:59,800 --> 00:08:02,080 Remember, knowledge is power, especially 230 00:08:02,080 --> 00:08:03,160 in the world of marketing. 231 00:08:03,160 --> 00:08:04,000 So true. 232 00:08:04,000 --> 00:08:06,360 Keep exploring, keep experimenting, 233 00:08:06,360 --> 00:08:08,440 And most importantly, keep learning. 234 00:08:08,440 --> 00:08:11,040 We'll catch you on the next Deep Dive.