1 00:00:00,000 --> 00:00:02,520 All right, so are you ready to dive deep? 2 00:00:02,520 --> 00:00:04,240 Today, we're tackling Outline. 3 00:00:04,240 --> 00:00:05,240 Sounds good. 4 00:00:05,240 --> 00:00:06,460 Yeah, and we're trying to see 5 00:00:06,460 --> 00:00:08,880 if it really lives up to all the hype, you know? 6 00:00:08,880 --> 00:00:11,480 Because, like, you're thinking about making it 7 00:00:11,480 --> 00:00:14,240 your team's main knowledge base, right? 8 00:00:14,240 --> 00:00:15,780 And you shared Outline's website 9 00:00:15,780 --> 00:00:17,420 and their GitHub page with me. 10 00:00:17,420 --> 00:00:21,200 I gotta say, there's a lot here. 11 00:00:21,200 --> 00:00:24,120 It's like a mixed bag of info, kind of interesting. 12 00:00:24,120 --> 00:00:25,440 Yeah, what really stands out to me 13 00:00:25,440 --> 00:00:28,040 is that Outline seems to be addressing a real need 14 00:00:28,040 --> 00:00:28,880 that people are having. 15 00:00:28,880 --> 00:00:31,140 Like, people are struggling with those old, clunky tools 16 00:00:31,140 --> 00:00:32,120 and want something better. 17 00:00:32,120 --> 00:00:32,940 Oh yeah, for sure. 18 00:00:32,940 --> 00:00:35,280 And Outline is like, hey, we're this super fast, 19 00:00:35,280 --> 00:00:38,440 collaborative solution, oh, and we even have AI. 20 00:00:38,440 --> 00:00:40,700 Plus, it's open source, which, you know, 21 00:00:40,700 --> 00:00:42,040 always catches my eye. 22 00:00:42,040 --> 00:00:43,640 So before we get too far ahead of ourselves, 23 00:00:43,640 --> 00:00:45,800 let's just clarify, what is a knowledge base 24 00:00:45,800 --> 00:00:47,360 and where does Outline fit in? 25 00:00:47,360 --> 00:00:49,600 Well, a knowledge base is basically a central hub 26 00:00:49,600 --> 00:00:51,740 where teams can store and organize 27 00:00:51,740 --> 00:00:53,320 all their important information. 28 00:00:53,320 --> 00:00:55,800 Kind of like the company's brain, you know? 29 00:00:55,800 --> 00:00:56,640 Gotcha. 30 00:00:56,640 --> 00:00:58,280 And Outline takes that idea 31 00:00:58,280 --> 00:01:00,560 and tries to make it way more dynamic 32 00:01:00,560 --> 00:01:03,080 than just a bunch of static documents, you know? 33 00:01:03,080 --> 00:01:05,240 Okay, so less like a dusty old filing cabinet 34 00:01:05,240 --> 00:01:06,560 and more like, I don't know, 35 00:01:06,560 --> 00:01:07,800 a living library or something. 36 00:01:07,800 --> 00:01:10,080 Exactly, Outline wants to be the place 37 00:01:10,080 --> 00:01:12,360 where information isn't just stored, 38 00:01:12,360 --> 00:01:14,960 but also easily accessed, shared, 39 00:01:14,960 --> 00:01:17,920 and where it can even grow with the help of AI. 40 00:01:17,920 --> 00:01:20,440 Whoa, okay, that's a pretty big claim. 41 00:01:20,440 --> 00:01:21,520 I mean, we've all been there, right? 42 00:01:21,520 --> 00:01:23,980 Like, drowning in Google Docs, 43 00:01:23,980 --> 00:01:26,560 important info scattered all over Slack, 44 00:01:26,560 --> 00:01:28,680 answering the same questions over and over. 45 00:01:28,680 --> 00:01:31,240 It's enough to make you pull your hair out. 46 00:01:31,240 --> 00:01:33,200 And those are exactly the pain points 47 00:01:33,200 --> 00:01:34,600 that Outline is trying to solve. 48 00:01:34,600 --> 00:01:36,480 Like, imagine if your knowledge base 49 00:01:36,480 --> 00:01:39,040 actually helped you work faster and smarter 50 00:01:39,040 --> 00:01:41,080 instead of being a source of frustration. 51 00:01:41,080 --> 00:01:43,120 Yeah, that'd be a dream come true. 52 00:01:43,120 --> 00:01:44,960 So what makes Outline so different 53 00:01:44,960 --> 00:01:48,320 from all the other tools that claim to do the same thing? 54 00:01:48,320 --> 00:01:51,920 Our sources seem to point to speed as a big selling point. 55 00:01:51,920 --> 00:01:53,200 And for good reason. 56 00:01:53,200 --> 00:01:55,720 Think about it, if you need information quickly, 57 00:01:55,720 --> 00:01:58,880 a slow knowledge base is just gonna make you wanna give up. 58 00:01:58,880 --> 00:02:00,280 Yeah, nobody's got time for that. 59 00:02:00,280 --> 00:02:03,700 Right, and Outline is built using React and Node.js, 60 00:02:03,700 --> 00:02:05,680 which are known for being really fast, 61 00:02:05,680 --> 00:02:07,280 but it's not just about the tech. 62 00:02:07,280 --> 00:02:10,520 They really design the whole system with speed in mind. 63 00:02:10,520 --> 00:02:12,600 Okay, so for someone who's not a developer, 64 00:02:12,600 --> 00:02:14,160 what does that actually mean? 65 00:02:14,160 --> 00:02:16,600 Like, in terms of what you see and experience? 66 00:02:16,600 --> 00:02:18,800 Well, it means that things load super fast, 67 00:02:18,800 --> 00:02:20,520 you can search for what you need, 68 00:02:20,520 --> 00:02:23,540 jump between documents, even work together with others 69 00:02:23,540 --> 00:02:26,240 without being slowed down by things loading. 70 00:02:26,240 --> 00:02:27,960 It keeps you in that flow state. 71 00:02:27,960 --> 00:02:31,240 Okay, I can see how that would be a big advantage for sure. 72 00:02:31,240 --> 00:02:33,760 Speed isn't everything, though, right? 73 00:02:33,760 --> 00:02:34,920 What about collaboration? 74 00:02:34,920 --> 00:02:37,280 I mean, we've all tried to work on documents together, 75 00:02:37,280 --> 00:02:38,880 and it can be a total nightmare. 76 00:02:38,880 --> 00:02:40,060 Oh, tell me about it. 77 00:02:40,060 --> 00:02:42,360 But Outline takes a totally different approach. 78 00:02:42,360 --> 00:02:44,640 They call it multiplayer collaboration, 79 00:02:44,640 --> 00:02:46,940 and it's kind of revolutionary. 80 00:02:46,940 --> 00:02:48,740 Multiplayer collaboration. 81 00:02:48,740 --> 00:02:49,920 Sounds like a video game. 82 00:02:49,920 --> 00:02:50,760 Ha ha. 83 00:02:50,760 --> 00:02:53,400 Well, it's kind of a similar concept. 84 00:02:53,400 --> 00:02:54,860 It means that multiple people can 85 00:02:54,860 --> 00:02:57,600 work on the same document at the same time, 86 00:02:57,600 --> 00:02:59,960 just like playing a game online together. 87 00:02:59,960 --> 00:03:01,760 You see each other's changes in real time, 88 00:03:01,760 --> 00:03:04,000 so it's way more dynamic and interactive 89 00:03:04,000 --> 00:03:06,840 than sending a doc back and forth through email. 90 00:03:06,840 --> 00:03:08,560 So it's less like passing a baton 91 00:03:08,560 --> 00:03:11,160 and more like we're all jamming on the same instrument 92 00:03:11,160 --> 00:03:12,120 at the same time. 93 00:03:12,120 --> 00:03:13,280 Exactly. 94 00:03:13,280 --> 00:03:15,120 And to make things even smoother, 95 00:03:15,120 --> 00:03:17,960 Outline uses Markdown, which is a really simple way 96 00:03:17,960 --> 00:03:19,140 to format text. 97 00:03:19,140 --> 00:03:21,400 It's super efficient for working together. 98 00:03:21,400 --> 00:03:22,200 I love Markdown. 99 00:03:22,200 --> 00:03:24,120 It's so clean, easy to learn. 100 00:03:24,120 --> 00:03:27,400 Honestly, once you go Markdown, it's hard to go back. 101 00:03:27,400 --> 00:03:29,440 But for someone who's never heard of it, 102 00:03:29,440 --> 00:03:32,000 why is it so great for a knowledge base? 103 00:03:32,000 --> 00:03:33,280 Well, one of the biggest benefits 104 00:03:33,280 --> 00:03:35,760 is that you don't get all those formatting conflicts. 105 00:03:35,760 --> 00:03:37,840 You know, when you're working with someone on a document 106 00:03:37,840 --> 00:03:40,200 and you end up with a jumbled mess of different font 107 00:03:40,200 --> 00:03:43,120 sizes and styles, with Markdown, that's 108 00:03:43,120 --> 00:03:45,960 not an issue because everyone is working with plain text. 109 00:03:45,960 --> 00:03:48,080 The formatting gets applied in a consistent way, 110 00:03:48,080 --> 00:03:51,000 so it's just much cleaner and easier to manage. 111 00:03:51,000 --> 00:03:54,320 Plus, it's way less visually distracting. 112 00:03:54,320 --> 00:03:57,120 You can just focus on the content. 113 00:03:57,120 --> 00:03:58,920 OK, you've sold me on Markdown. 114 00:03:58,920 --> 00:04:01,440 Now I want to hear more about this feature that really caught 115 00:04:01,440 --> 00:04:05,280 my eye on their website, AI Powered Answers. 116 00:04:05,280 --> 00:04:07,560 This is like next level stuff, right? 117 00:04:07,560 --> 00:04:10,080 This is where things get really interesting, yeah. 118 00:04:10,080 --> 00:04:12,520 Outline isn't just about finding information. 119 00:04:12,520 --> 00:04:15,240 It's about actually understanding it. 120 00:04:15,240 --> 00:04:17,640 They use AI to let you ask questions, 121 00:04:17,640 --> 00:04:20,080 and then you get summaries of the relevant information 122 00:04:20,080 --> 00:04:21,720 straight from your knowledge base. 123 00:04:21,720 --> 00:04:23,560 I see what they're going for, but how well 124 00:04:23,560 --> 00:04:25,280 does it actually work? 125 00:04:25,280 --> 00:04:26,840 Is it really smart enough to give me 126 00:04:26,840 --> 00:04:28,600 accurate and helpful answers? 127 00:04:28,600 --> 00:04:30,400 Well, that's the million dollar question. 128 00:04:30,400 --> 00:04:32,360 These AI features are pretty new, 129 00:04:32,360 --> 00:04:35,320 but so far they seem really promising. 130 00:04:35,320 --> 00:04:37,800 Some users are saying the AI can accurately 131 00:04:37,800 --> 00:04:40,640 summarize long documents and even pull out 132 00:04:40,640 --> 00:04:43,840 the key points, which could save you tons of time. 133 00:04:43,840 --> 00:04:45,560 Others say it's been awesome for getting 134 00:04:45,560 --> 00:04:48,240 specific answers to questions without having 135 00:04:48,240 --> 00:04:50,760 to wade through tons of documentation. 136 00:04:50,760 --> 00:04:52,720 So it's like having a research assistant built right 137 00:04:52,720 --> 00:04:54,000 into your knowledge base. 138 00:04:54,000 --> 00:04:55,560 That's a great way to put it. 139 00:04:55,560 --> 00:04:57,600 Of course, AI isn't perfect, so we 140 00:04:57,600 --> 00:05:00,000 need to be realistic about its limitations. 141 00:05:00,000 --> 00:05:01,440 We'll definitely dig deeper into this 142 00:05:01,440 --> 00:05:04,160 and see how it performs in the real world. 143 00:05:04,160 --> 00:05:04,640 Awesome. 144 00:05:04,640 --> 00:05:07,360 So we've got this fast collaborative platform 145 00:05:07,360 --> 00:05:09,320 with AI capabilities. 146 00:05:09,320 --> 00:05:10,960 What about the nitty gritty details? 147 00:05:10,960 --> 00:05:13,400 What else stood out to you from the sources we looked at? 148 00:05:13,400 --> 00:05:15,040 Honestly, the number of integrations 149 00:05:15,040 --> 00:05:17,680 that Outline offers is pretty mind blowing. 150 00:05:17,680 --> 00:05:22,040 Over 20, they've got stuff like Slack, Figma, Loom. 151 00:05:22,040 --> 00:05:23,280 Wait, Loom? 152 00:05:23,280 --> 00:05:24,640 Like the screen recording tool? 153 00:05:24,640 --> 00:05:25,160 Yeah. 154 00:05:25,160 --> 00:05:26,120 That's pretty cool. 155 00:05:26,120 --> 00:05:29,320 I can definitely see how having your knowledge and videos all 156 00:05:29,320 --> 00:05:30,800 connected could be really powerful. 157 00:05:30,800 --> 00:05:31,440 Totally. 158 00:05:31,440 --> 00:05:33,600 It's all about making knowledge accessible and easy 159 00:05:33,600 --> 00:05:34,320 to understand. 160 00:05:34,320 --> 00:05:36,280 Oh, and speaking of accessible, did you 161 00:05:36,280 --> 00:05:38,200 see they have dark mode? 162 00:05:38,200 --> 00:05:39,160 That's a must for me. 163 00:05:39,160 --> 00:05:39,920 Yes. 164 00:05:39,920 --> 00:05:42,000 And while dark mode might seem like a small thing, 165 00:05:42,000 --> 00:05:44,280 it shows they're paying attention to what users want 166 00:05:44,280 --> 00:05:46,680 and trying to make the experience really nice. 167 00:05:46,680 --> 00:05:48,440 Yeah, the little things matter. 168 00:05:48,440 --> 00:05:49,760 But let's zoom out for a sec. 169 00:05:49,760 --> 00:05:53,960 One thing that drew me to Outline was that it's open source. 170 00:05:53,960 --> 00:05:56,120 Can you break that down and tell me why it matters? 171 00:05:56,120 --> 00:05:56,800 Sure. 172 00:05:56,800 --> 00:06:00,400 Open source basically means the code behind Outline is public. 173 00:06:00,400 --> 00:06:03,120 Anyone can see it, use it, even change it. 174 00:06:03,120 --> 00:06:03,960 Interesting. 175 00:06:03,960 --> 00:06:06,160 This is huge for a few reasons. 176 00:06:06,160 --> 00:06:07,800 First, it's transparent. 177 00:06:07,800 --> 00:06:09,800 You know exactly what you're getting with Outline, 178 00:06:09,800 --> 00:06:11,840 no hidden surprises in the code. 179 00:06:11,840 --> 00:06:14,680 Second, it means that anyone can contribute. 180 00:06:14,680 --> 00:06:17,600 Developers all over the world can help make Outline better 181 00:06:17,600 --> 00:06:18,720 and add new features. 182 00:06:18,720 --> 00:06:21,200 So it's like it's constantly evolving and improving 183 00:06:21,200 --> 00:06:22,120 thanks to the community. 184 00:06:22,120 --> 00:06:23,320 Exactly. 185 00:06:23,320 --> 00:06:25,960 And lastly, open source gives you the freedom 186 00:06:25,960 --> 00:06:28,080 to host Outline yourself if you want to, 187 00:06:28,080 --> 00:06:30,320 which means you have total control over your data 188 00:06:30,320 --> 00:06:31,320 and how it's managed. 189 00:06:31,320 --> 00:06:33,160 Oh, that's a great point, that everyone 190 00:06:33,160 --> 00:06:35,480 is comfortable storing their data on someone else's servers. 191 00:06:35,480 --> 00:06:35,960 Right. 192 00:06:35,960 --> 00:06:39,400 And for some organizations with specific security concerns, 193 00:06:39,400 --> 00:06:43,040 being able to host it themselves is a big plus. 194 00:06:43,040 --> 00:06:46,520 OK, so Outline sounds pretty amazing so far, 195 00:06:46,520 --> 00:06:49,300 but let's play devil's advocate for a second. 196 00:06:49,300 --> 00:06:51,680 Are there any potential downsides or things 197 00:06:51,680 --> 00:06:53,240 to be cautious about? 198 00:06:53,240 --> 00:06:54,780 Yeah, I was just thinking about that. 199 00:06:54,780 --> 00:06:56,400 Well, one thing is the pricing. 200 00:06:56,400 --> 00:06:58,360 They do offer a free trial, but then you 201 00:06:58,360 --> 00:07:00,240 have to pay for a plan. 202 00:07:00,240 --> 00:07:02,280 That's definitely something to consider. 203 00:07:02,280 --> 00:07:04,580 Yeah, especially for smaller teams or individuals 204 00:07:04,580 --> 00:07:05,560 with limited budgets. 205 00:07:05,560 --> 00:07:06,320 Right. 206 00:07:06,320 --> 00:07:09,480 And even though Outline is supposed to be easy to use, 207 00:07:09,480 --> 00:07:11,320 there's still going to be a learning curve. 208 00:07:11,320 --> 00:07:13,200 It might take some time for people to get used to all 209 00:07:13,200 --> 00:07:15,320 the features and get comfortable with Markdown 210 00:07:15,320 --> 00:07:17,120 and the collaborative tools. 211 00:07:17,120 --> 00:07:17,640 That's true. 212 00:07:17,640 --> 00:07:19,500 Any new tool takes some adjustment. 213 00:07:19,500 --> 00:07:21,000 And it's definitely worth thinking 214 00:07:21,000 --> 00:07:23,080 about if your team's willing to put in the effort 215 00:07:23,080 --> 00:07:25,160 to learn a new system. 216 00:07:25,160 --> 00:07:26,720 Especially when they might already 217 00:07:26,720 --> 00:07:28,640 be used to their current workflow, 218 00:07:28,640 --> 00:07:30,160 even if it's not perfect. 219 00:07:30,160 --> 00:07:31,680 Yeah, that's a good point. 220 00:07:31,680 --> 00:07:34,120 But sometimes a little discomfort 221 00:07:34,120 --> 00:07:35,640 can lead to a lot of growth, right? 222 00:07:35,640 --> 00:07:36,320 Absolutely. 223 00:07:36,320 --> 00:07:37,240 And who knows? 224 00:07:37,240 --> 00:07:40,360 Maybe Outline is so much better than their current system 225 00:07:40,360 --> 00:07:43,100 that the learning curve will seem like a tiny hurdle 226 00:07:43,100 --> 00:07:44,400 to overcome. 227 00:07:44,400 --> 00:07:46,240 OK, so we've covered a lot here. 228 00:07:46,240 --> 00:07:49,040 To recap, Outline is basically saying, hey, 229 00:07:49,040 --> 00:07:51,840 we're this super-powered knowledge base. 230 00:07:51,840 --> 00:07:54,880 We're all about speed, collaboration, 231 00:07:54,880 --> 00:07:57,680 and using AI to find new insights. 232 00:07:57,680 --> 00:07:59,640 And for you, the listener, the question 233 00:07:59,640 --> 00:08:02,640 is, does this match how you see yourself managing information 234 00:08:02,640 --> 00:08:04,120 and working with your team? 235 00:08:04,120 --> 00:08:06,120 Is this the future of knowledge? 236 00:08:06,120 --> 00:08:08,000 We've given you plenty to chew on, 237 00:08:08,000 --> 00:08:10,120 but now it's time for you to dive deeper 238 00:08:10,120 --> 00:08:11,940 and form your own opinion. 239 00:08:11,940 --> 00:08:13,560 And in the next part of our deep dive, 240 00:08:13,560 --> 00:08:15,960 we're going to look at what actual users are saying 241 00:08:15,960 --> 00:08:19,600 about Outline and see if it really lives up to its promise. 242 00:08:19,600 --> 00:08:21,200 So stick around. 243 00:08:21,200 --> 00:08:22,100 Yeah. 244 00:08:22,100 --> 00:08:24,640 OK, so last time, we kind of laid out 245 00:08:24,640 --> 00:08:26,720 what Outline says it is. 246 00:08:26,720 --> 00:08:28,960 And it sounds pretty impressive, right? 247 00:08:28,960 --> 00:08:31,000 But we've got to dig a little deeper. 248 00:08:31,000 --> 00:08:33,620 We've got to find out if it actually lives up to the hype. 249 00:08:33,620 --> 00:08:36,120 I mean, we've all been let down by shiny new tools before. 250 00:08:36,120 --> 00:08:36,980 Oh, absolutely. 251 00:08:36,980 --> 00:08:39,160 Marketing can make anything sound amazing. 252 00:08:39,160 --> 00:08:39,660 Right. 253 00:08:39,660 --> 00:08:42,120 We need to peel back the layers and see what's really going on. 254 00:08:42,120 --> 00:08:42,620 Exactly. 255 00:08:42,620 --> 00:08:44,400 And one thing that makes me a little nervous 256 00:08:44,400 --> 00:08:46,280 is the whole learning curve thing. 257 00:08:46,280 --> 00:08:48,060 Outline says it's super intuitive, 258 00:08:48,060 --> 00:08:50,680 but whenever you're bringing in new tools and ways of working, 259 00:08:50,680 --> 00:08:53,120 there's always going to be an adjustment, right? 260 00:08:53,120 --> 00:08:54,360 Yeah, I get that. 261 00:08:54,360 --> 00:08:55,440 It's a valid concern. 262 00:08:55,440 --> 00:08:58,120 But it does seem like Outline's made some smart choices 263 00:08:58,120 --> 00:09:00,200 to make that transition smoother. 264 00:09:00,200 --> 00:09:03,040 Their website talks about things like slash commands, 265 00:09:03,040 --> 00:09:06,400 which are basically shortcuts for doing things quickly, 266 00:09:06,400 --> 00:09:09,800 and interactive embeds to easily bring in content 267 00:09:09,800 --> 00:09:10,800 from other tools. 268 00:09:10,800 --> 00:09:12,840 It sounds like they're trying to make it really easy to use, 269 00:09:12,840 --> 00:09:15,520 even if you're not like a tech wizard or something. 270 00:09:15,520 --> 00:09:16,320 Exactly. 271 00:09:16,320 --> 00:09:18,880 And don't forget, Outline's built on Markdown. 272 00:09:18,880 --> 00:09:21,140 It's a pretty simple, intuitive way 273 00:09:21,140 --> 00:09:23,840 to format text that's become super popular, especially 274 00:09:23,840 --> 00:09:25,440 with developers and writers. 275 00:09:25,440 --> 00:09:27,440 So even if you're new to Markdown, 276 00:09:27,440 --> 00:09:29,280 it shouldn't be too hard to pick up. 277 00:09:29,280 --> 00:09:30,700 And once you are comfortable with Markdown, 278 00:09:30,700 --> 00:09:33,700 it can actually make working together a lot smoother, right? 279 00:09:33,700 --> 00:09:34,480 Totally. 280 00:09:34,480 --> 00:09:37,280 Yeah, we talked about how it avoids those formatting 281 00:09:37,280 --> 00:09:38,900 nightmares, but it's more than that. 282 00:09:38,900 --> 00:09:40,520 Markdown makes it possible for everyone 283 00:09:40,520 --> 00:09:43,360 to edit at the same time without stepping on each other's toes. 284 00:09:43,360 --> 00:09:43,920 Right. 285 00:09:43,920 --> 00:09:45,400 And because it's visually simple, 286 00:09:45,400 --> 00:09:47,400 it's easy to see what's going on. 287 00:09:47,400 --> 00:09:49,920 Sorry, are you saying I can finally kiss those endless email 288 00:09:49,920 --> 00:09:52,480 chains with different versions of the same document combined? 289 00:09:52,480 --> 00:09:53,640 Hopefully. 290 00:09:53,640 --> 00:09:55,800 That seems to be the goal. 291 00:09:55,800 --> 00:09:57,400 Outline takes it a step further, too, 292 00:09:57,400 --> 00:09:59,680 with things like threaded comments and discussions 293 00:09:59,680 --> 00:10:01,240 right inside the documents. 294 00:10:01,240 --> 00:10:03,400 OK, that sounds cool in theory, but I'd 295 00:10:03,400 --> 00:10:05,600 love to hear an example, like how does that actually 296 00:10:05,600 --> 00:10:06,640 work in practice? 297 00:10:06,640 --> 00:10:07,200 Sure. 298 00:10:07,200 --> 00:10:08,700 So let's say your team is working 299 00:10:08,700 --> 00:10:10,400 on a new marketing campaign. 300 00:10:10,400 --> 00:10:13,480 You've got an Outline doc with all the strategies and tactics. 301 00:10:13,480 --> 00:10:16,000 Instead of emailing it around for feedback, 302 00:10:16,000 --> 00:10:18,200 you can just invite everyone to collaborate directly 303 00:10:18,200 --> 00:10:18,920 in the document. 304 00:10:18,920 --> 00:10:19,680 Oh, I like that. 305 00:10:19,680 --> 00:10:22,960 People can highlight stuff, add comments, have discussions, 306 00:10:22,960 --> 00:10:24,520 all right there in context. 307 00:10:24,520 --> 00:10:27,560 So no more digging through emails or chat messages 308 00:10:27,560 --> 00:10:29,980 to find that one crucial piece of feedback. 309 00:10:29,980 --> 00:10:31,320 I can definitely get used to that. 310 00:10:31,320 --> 00:10:33,240 Yeah, it keeps all the conversation organized 311 00:10:33,240 --> 00:10:35,960 and focused, making it easier to track decisions 312 00:10:35,960 --> 00:10:37,400 and see how things are progressing. 313 00:10:37,400 --> 00:10:38,560 Makes sense. 314 00:10:38,560 --> 00:10:40,640 When we were talking about multiplayer collaboration 315 00:10:40,640 --> 00:10:45,320 before, it made me think of those real time strategy games 316 00:10:45,320 --> 00:10:47,720 where everyone's working together to achieve a goal. 317 00:10:47,720 --> 00:10:49,280 And that brings up another point. 318 00:10:49,280 --> 00:10:51,120 If everyone's editing at the same time, 319 00:10:51,120 --> 00:10:54,160 how does Outline handle version control? 320 00:10:54,160 --> 00:10:56,240 I'd hate to lose work because someone accidentally 321 00:10:56,240 --> 00:10:57,080 overwrote something. 322 00:10:57,080 --> 00:10:59,200 Oh, yeah, that's super important. 323 00:10:59,200 --> 00:11:02,440 And thankfully, Outline seems to have a good system in place. 324 00:11:02,440 --> 00:11:04,680 They've got this robust version history 325 00:11:04,680 --> 00:11:08,440 that traps every single change made to a document. 326 00:11:08,440 --> 00:11:10,880 So you're telling me I can basically travel back in time 327 00:11:10,880 --> 00:11:12,440 and see how a document evolved. 328 00:11:12,440 --> 00:11:13,680 You got it. 329 00:11:13,680 --> 00:11:16,840 You can see who made changes, when they were made, 330 00:11:16,840 --> 00:11:19,480 and even go back to a previous version if you need to. 331 00:11:19,480 --> 00:11:20,200 Oh, wow. 332 00:11:20,200 --> 00:11:22,840 This is a must have for any collaborative tool, 333 00:11:22,840 --> 00:11:25,000 especially when you're working with important docs 334 00:11:25,000 --> 00:11:26,040 or sensitive info. 335 00:11:26,040 --> 00:11:27,680 Oh, speaking of sensitive information, 336 00:11:27,680 --> 00:11:30,960 that brings up another important thing, security. 337 00:11:30,960 --> 00:11:33,560 I mean, we're talking about trusting Outline with potentially 338 00:11:33,560 --> 00:11:35,800 confidential company knowledge, right? 339 00:11:35,800 --> 00:11:38,120 So how do they make sure everything's safe and secure? 340 00:11:38,120 --> 00:11:40,120 Security is definitely a top priority. 341 00:11:40,120 --> 00:11:42,920 And it looks like Outline takes it very seriously. 342 00:11:42,920 --> 00:11:45,000 They've got several layers of security, 343 00:11:45,000 --> 00:11:47,320 starting with granular permissions. 344 00:11:47,320 --> 00:11:50,400 You can decide who gets to see what information. 345 00:11:50,400 --> 00:11:51,940 You can set read and write permissions 346 00:11:51,940 --> 00:11:54,320 for specific people or groups. 347 00:11:54,320 --> 00:11:56,820 So like, I could have a document that only my marketing team 348 00:11:56,820 --> 00:11:57,840 can see, for example. 349 00:11:57,840 --> 00:11:58,920 Exactly. 350 00:11:58,920 --> 00:12:01,200 And you can create guest accounts for people outside 351 00:12:01,200 --> 00:12:03,840 your company who maybe only need limited access. 352 00:12:03,840 --> 00:12:04,440 Got it. 353 00:12:04,440 --> 00:12:06,000 And if you want really tight control, 354 00:12:06,000 --> 00:12:08,400 you can even turn off public sharing altogether. 355 00:12:08,400 --> 00:12:09,940 So it's like having a security guard 356 00:12:09,940 --> 00:12:11,760 at the door of your knowledge base, 357 00:12:11,760 --> 00:12:13,680 making sure only the right people get in. 358 00:12:13,680 --> 00:12:15,280 That's a great way to put it. 359 00:12:15,280 --> 00:12:17,520 And remember we talked about how Outline is open source? 360 00:12:17,520 --> 00:12:19,480 Well, that actually helps with security, too. 361 00:12:19,480 --> 00:12:20,080 Oh, really? 362 00:12:20,080 --> 00:12:20,880 How so? 363 00:12:20,880 --> 00:12:22,720 Well, because the code's out in the open, 364 00:12:22,720 --> 00:12:25,740 security researchers and developers all over the world 365 00:12:25,740 --> 00:12:28,280 can look at it, try to find vulnerabilities. 366 00:12:28,280 --> 00:12:29,120 Right. 367 00:12:29,120 --> 00:12:31,680 This kind of transparency helps make sure 368 00:12:31,680 --> 00:12:34,400 that any weaknesses are found and fixed quickly. 369 00:12:34,400 --> 00:12:37,000 Like having an army of security experts constantly checking 370 00:12:37,000 --> 00:12:38,000 for holes in the fence. 371 00:12:38,000 --> 00:12:40,320 Ha, ha, ha, ha, ha, ha. 372 00:12:40,320 --> 00:12:43,720 OK, so we've talked speed, collaboration, and security. 373 00:12:43,720 --> 00:12:45,560 What other cool details did you find? 374 00:12:45,560 --> 00:12:47,680 One thing that impressed me was the emphasis 375 00:12:47,680 --> 00:12:50,000 on customization and branding. 376 00:12:50,000 --> 00:12:50,680 OK. 377 00:12:50,680 --> 00:12:53,080 Outline lets you use your own domain name 378 00:12:53,080 --> 00:12:55,080 and white label the whole platform. 379 00:12:55,080 --> 00:12:55,880 White label. 380 00:12:55,880 --> 00:12:57,760 Does that mean I can make it look like Outline 381 00:12:57,760 --> 00:12:59,160 is part of my company's website? 382 00:12:59,160 --> 00:13:00,400 Exactly. 383 00:13:00,400 --> 00:13:03,400 It creates a seamless professional experience 384 00:13:03,400 --> 00:13:04,760 for your team. 385 00:13:04,760 --> 00:13:06,640 And they'll be more likely to use it 386 00:13:06,640 --> 00:13:09,240 if it feels like it's part of their own company's tools. 387 00:13:09,240 --> 00:13:09,920 That's smart. 388 00:13:09,920 --> 00:13:12,760 I mean, nobody wants to use software that looks and feels 389 00:13:12,760 --> 00:13:14,080 clunky and outdated. 390 00:13:14,080 --> 00:13:14,880 Exactly. 391 00:13:14,880 --> 00:13:17,320 And it reinforces the idea that Outline 392 00:13:17,320 --> 00:13:20,560 is an extension of your company's own knowledge 393 00:13:20,560 --> 00:13:21,400 and culture. 394 00:13:21,400 --> 00:13:22,400 Yeah, I like that. 395 00:13:22,400 --> 00:13:24,520 It's all about creating that sense of ownership. 396 00:13:24,520 --> 00:13:26,320 And while we're talking about integrations, 397 00:13:26,320 --> 00:13:29,600 we see that they have an open API. 398 00:13:29,600 --> 00:13:31,560 This is a big deal for developers 399 00:13:31,560 --> 00:13:34,600 who want to build custom integrations with other tools 400 00:13:34,600 --> 00:13:36,040 or come up with new workflows. 401 00:13:36,040 --> 00:13:37,800 So that opens up a lot of possibilities. 402 00:13:37,800 --> 00:13:38,760 Oh, yeah, tons. 403 00:13:38,760 --> 00:13:41,720 And it shows that Outline wants to be a really flexible platform 404 00:13:41,720 --> 00:13:42,920 that can grow and adapt. 405 00:13:42,920 --> 00:13:45,520 OK, so we've talked a lot about the technical side of things. 406 00:13:45,520 --> 00:13:47,920 But one thing I'm curious about is the human element. 407 00:13:47,920 --> 00:13:48,600 Oh, OK. 408 00:13:48,600 --> 00:13:52,360 How does Outline cater to users from different backgrounds 409 00:13:52,360 --> 00:13:54,360 and with different levels of tech skills? 410 00:13:54,360 --> 00:13:55,680 Great question. 411 00:13:55,680 --> 00:14:00,040 One thing that stood out to me was their focus on accessibility. 412 00:14:00,040 --> 00:14:01,440 They have RTL support. 413 00:14:01,440 --> 00:14:03,680 So people who write in languages that read right 414 00:14:03,680 --> 00:14:07,560 to left, like Arabic or Hebrew, can use it comfortably. 415 00:14:07,560 --> 00:14:09,760 Plus, they've translated the interface into something 416 00:14:09,760 --> 00:14:11,520 like 17 different languages. 417 00:14:11,520 --> 00:14:12,640 Wow, that's impressive. 418 00:14:12,640 --> 00:14:14,280 It shows they're thinking globally, 419 00:14:14,280 --> 00:14:16,680 trying to make Outline accessible to as many people 420 00:14:16,680 --> 00:14:17,320 as possible. 421 00:14:17,320 --> 00:14:18,080 For sure. 422 00:14:18,080 --> 00:14:21,160 And they've put a lot of thought into making the user interface 423 00:14:21,160 --> 00:14:23,040 clean and intuitive. 424 00:14:23,040 --> 00:14:25,000 They've even got that dark mode that you like. 425 00:14:25,000 --> 00:14:27,640 Hey, dark mode is essential. 426 00:14:27,640 --> 00:14:29,120 But seriously, it sounds like they're 427 00:14:29,120 --> 00:14:32,000 trying to make Outline both powerful and easy to use. 428 00:14:32,000 --> 00:14:33,720 Yeah, that's a tough balance to find. 429 00:14:33,720 --> 00:14:36,480 It'll be interesting to see how well they manage to pull it off. 430 00:14:36,480 --> 00:14:38,600 OK, so we've covered a lot of ground. 431 00:14:38,600 --> 00:14:41,160 But I feel like there's still one big piece missing. 432 00:14:41,160 --> 00:14:42,400 Oh, what's that? 433 00:14:42,400 --> 00:14:44,760 We've heard what Outline says it does. 434 00:14:44,760 --> 00:14:47,320 But what about the actual experience of using it? 435 00:14:47,320 --> 00:14:47,800 Right. 436 00:14:47,800 --> 00:14:49,440 We need to hear from the people who are actually 437 00:14:49,440 --> 00:14:50,520 using it every day. 438 00:14:50,520 --> 00:14:51,720 Yeah, what do they love about it? 439 00:14:51,720 --> 00:14:52,880 What are they struggling with? 440 00:14:52,880 --> 00:14:56,000 And most importantly, does it really live up to all the hype? 441 00:14:56,000 --> 00:14:58,160 It's time to go beyond the marketing stuff 442 00:14:58,160 --> 00:15:00,400 and get some real-world perspectives. 443 00:15:00,400 --> 00:15:01,880 Agreed. 444 00:15:01,880 --> 00:15:03,920 In the next part of our deep dive, 445 00:15:03,920 --> 00:15:07,600 we're going to look at user reviews, case studies, 446 00:15:07,600 --> 00:15:10,480 and maybe even take Outline for a spin ourselves. 447 00:15:10,480 --> 00:15:13,560 All right, so we spent the last two parts getting 448 00:15:13,560 --> 00:15:15,160 under the hood of Outline, right? 449 00:15:15,160 --> 00:15:17,640 Figuring out what it is, the features, all that good stuff. 450 00:15:17,640 --> 00:15:19,520 But now we've got to answer the big question, 451 00:15:19,520 --> 00:15:21,160 does it actually deliver? 452 00:15:21,160 --> 00:15:22,840 Yeah, I mean, features are great and all. 453 00:15:22,840 --> 00:15:24,760 But what really matters is how well it 454 00:15:24,760 --> 00:15:26,160 works in the real world, right? 455 00:15:26,160 --> 00:15:27,000 Exactly. 456 00:15:27,000 --> 00:15:28,640 So to get to the bottom of that, I've 457 00:15:28,640 --> 00:15:32,280 been digging into user reviews, some case studies, 458 00:15:32,280 --> 00:15:34,940 trying to find out what people are actually saying about Outline. 459 00:15:34,940 --> 00:15:35,920 OK, give me the scoop. 460 00:15:35,920 --> 00:15:38,000 What's the verdict? 461 00:15:38,000 --> 00:15:39,480 Well, it seems like everyone agrees 462 00:15:39,480 --> 00:15:42,320 that Outline is super fast, just like they claim. 463 00:15:42,320 --> 00:15:43,280 That's good to hear. 464 00:15:43,280 --> 00:15:47,840 Users are consistently like, whoa, this thing is responsive. 465 00:15:47,840 --> 00:15:50,160 They're impressed by how quickly things load 466 00:15:50,160 --> 00:15:52,600 and just how smooth the whole interface is. 467 00:15:52,600 --> 00:15:53,400 That's awesome. 468 00:15:53,400 --> 00:15:55,780 We talk about all the tech stuff that makes Outline fast, 469 00:15:55,780 --> 00:15:57,480 but it's great to know that it actually 470 00:15:57,480 --> 00:15:59,560 translates to a good experience for the users. 471 00:15:59,560 --> 00:16:00,160 Totally. 472 00:16:00,160 --> 00:16:02,520 And it's not just about things feeling snappy, either. 473 00:16:02,520 --> 00:16:05,180 That speed can really make you more productive. 474 00:16:05,180 --> 00:16:07,560 People are spending less time waiting around and more time 475 00:16:07,560 --> 00:16:08,960 actually getting things done. 476 00:16:08,960 --> 00:16:11,000 Yeah, I mean, that's a game changer, especially 477 00:16:11,000 --> 00:16:13,800 for teams that are working on big, complex projects 478 00:16:13,800 --> 00:16:15,560 with lots of moving pieces. 479 00:16:15,560 --> 00:16:16,560 For sure. 480 00:16:16,560 --> 00:16:18,640 And, oh, speaking of collaboration, 481 00:16:18,640 --> 00:16:21,640 the feedback on Outline's collaborative features 482 00:16:21,640 --> 00:16:23,720 is super positive. 483 00:16:23,720 --> 00:16:24,880 What are people saying? 484 00:16:24,880 --> 00:16:27,640 People love the real-time editing. 485 00:16:27,640 --> 00:16:29,600 They say it's intuitive, seamless, 486 00:16:29,600 --> 00:16:32,680 and it just makes collaborating feel so much more dynamic. 487 00:16:32,680 --> 00:16:34,960 That's exactly what we were hoping for, right? 488 00:16:34,960 --> 00:16:36,600 We talked about how Outline tries 489 00:16:36,600 --> 00:16:40,840 to avoid those annoying email chains and conflicting edits, 490 00:16:40,840 --> 00:16:43,240 and it sounds like they've actually managed to pull it off. 491 00:16:43,240 --> 00:16:44,120 They have, yeah. 492 00:16:44,120 --> 00:16:46,840 And those threaded comments and discussions 493 00:16:46,840 --> 00:16:49,920 right inside the documents, those seem to be a huge hit. 494 00:16:49,920 --> 00:16:50,520 Awesome. 495 00:16:50,520 --> 00:16:53,600 It keeps the conversation organized and easy to follow. 496 00:16:53,600 --> 00:16:54,280 Makes sense. 497 00:16:54,280 --> 00:16:54,780 OK. 498 00:16:54,780 --> 00:16:56,160 So far, so good, right? 499 00:16:56,160 --> 00:16:59,240 But I'm still a little iffy about the whole AI thing. 500 00:16:59,240 --> 00:17:02,200 Is it just hype, or does it actually bring something 501 00:17:02,200 --> 00:17:02,760 to the table? 502 00:17:02,760 --> 00:17:04,700 Well, from what I've seen, the AI stuff 503 00:17:04,700 --> 00:17:07,620 is still in its early stages, but it definitely 504 00:17:07,620 --> 00:17:08,960 has potential. 505 00:17:08,960 --> 00:17:11,520 Users are finding those AI summaries really 506 00:17:11,520 --> 00:17:16,140 helpful for getting a quick overview of long documents 507 00:17:16,140 --> 00:17:19,160 or for pulling out the key insights. 508 00:17:19,160 --> 00:17:21,160 So it's kind of like having Cliffs Notes for your entire 509 00:17:21,160 --> 00:17:21,800 knowledge base. 510 00:17:21,800 --> 00:17:23,320 Yeah, exactly. 511 00:17:23,320 --> 00:17:25,960 And while the question answering isn't perfect yet, 512 00:17:25,960 --> 00:17:28,840 users say that it can often give you quick and accurate answers 513 00:17:28,840 --> 00:17:30,560 to specific questions. 514 00:17:30,560 --> 00:17:33,240 So there's not some magical, all-knowing AI, 515 00:17:33,240 --> 00:17:35,120 but it's definitely a useful tool 516 00:17:35,120 --> 00:17:37,920 that can help you find the information you need faster. 517 00:17:37,920 --> 00:17:38,720 Totally. 518 00:17:38,720 --> 00:17:41,080 And it seems like the AI is getting smarter all the time, 519 00:17:41,080 --> 00:17:43,600 as Outline continues to train it on more data. 520 00:17:43,600 --> 00:17:44,440 That's pretty cool. 521 00:17:44,440 --> 00:17:46,020 It's like watching a knowledge assistant grow up 522 00:17:46,020 --> 00:17:46,940 right in front of you. 523 00:17:46,940 --> 00:17:47,800 It is. 524 00:17:47,800 --> 00:17:50,200 And you know, it's not just about the features themselves. 525 00:17:50,200 --> 00:17:52,240 It's about how those features actually 526 00:17:52,240 --> 00:17:54,840 change how teams work together. 527 00:17:54,840 --> 00:17:56,200 Oh, yeah, I'm curious about that. 528 00:17:56,200 --> 00:17:57,200 Tell me more. 529 00:17:57,200 --> 00:17:59,940 So I found this case study about a marketing agency that 530 00:17:59,940 --> 00:18:03,320 switched to Outline, and the results were pretty impressive. 531 00:18:03,320 --> 00:18:03,960 Really? 532 00:18:03,960 --> 00:18:06,400 They said they were spending way less time searching 533 00:18:06,400 --> 00:18:09,400 for information, and their overall productivity 534 00:18:09,400 --> 00:18:11,160 went up significantly. 535 00:18:11,160 --> 00:18:13,000 Now that's what I like to hear. 536 00:18:13,000 --> 00:18:15,400 But it's not just about being more efficient, right? 537 00:18:15,400 --> 00:18:19,480 It's also about creating a more collaborative and knowledge 538 00:18:19,480 --> 00:18:20,320 driven culture. 539 00:18:20,320 --> 00:18:21,760 Oh, absolutely. 540 00:18:21,760 --> 00:18:23,800 The agency also mentioned that Outline 541 00:18:23,800 --> 00:18:26,240 helped break down those silos between teams 542 00:18:26,240 --> 00:18:28,920 and made things way more open and collaborative. 543 00:18:28,920 --> 00:18:30,860 Yeah, I can see how that would happen. 544 00:18:30,860 --> 00:18:33,020 When information is easily accessible 545 00:18:33,020 --> 00:18:35,000 and everyone can contribute, it makes 546 00:18:35,000 --> 00:18:36,480 people want to share their expertise 547 00:18:36,480 --> 00:18:37,520 and learn from each other. 548 00:18:37,520 --> 00:18:38,360 Definitely. 549 00:18:38,360 --> 00:18:40,200 It gives everyone a sense of ownership 550 00:18:40,200 --> 00:18:41,780 over the company's knowledge, and that 551 00:18:41,780 --> 00:18:43,200 can be really powerful. 552 00:18:43,200 --> 00:18:45,640 It's like they're all building a shared brain for the company. 553 00:18:45,640 --> 00:18:46,360 Exactly. 554 00:18:46,360 --> 00:18:48,600 So for you, the listener, the key takeaway 555 00:18:48,600 --> 00:18:52,120 is that Outline is more than just another fancy new tool. 556 00:18:52,120 --> 00:18:54,160 It has the potential to really change 557 00:18:54,160 --> 00:18:56,660 how you manage knowledge and work together. 558 00:18:56,660 --> 00:18:59,200 We've given you a ton to think about during this deep dive, 559 00:18:59,200 --> 00:19:01,640 and now it's really up to you to decide if Outline 560 00:19:01,640 --> 00:19:03,360 is right for your needs. 561 00:19:03,360 --> 00:19:06,300 But if you're looking for a faster, more collaborative, 562 00:19:06,300 --> 00:19:09,400 and AI-powered way to manage knowledge, 563 00:19:09,400 --> 00:19:10,640 I'd say it's worth checking out. 564 00:19:10,640 --> 00:19:11,480 Yeah, who knows? 565 00:19:11,480 --> 00:19:13,680 Maybe it'll even change how your team works 566 00:19:13,680 --> 00:19:15,320 and thinks about knowledge altogether. 567 00:19:15,320 --> 00:19:16,880 That's a great point. 568 00:19:16,880 --> 00:19:19,600 Well, thanks for joining us on this deep dive into Outline. 569 00:19:19,600 --> 00:19:21,240 Be sure to subscribe to the deep dive 570 00:19:21,240 --> 00:19:23,960 for more explorations of knowledge and technology. 571 00:19:23,960 --> 00:19:25,960 We'll see you next time.