1 00:00:00,000 --> 00:00:03,360 Welcome back to The Deep Dive. Today we're jumping straight into a really 2 00:00:03,360 --> 00:00:05,840 interesting shift happening in web analytics. 3 00:00:05,840 --> 00:00:09,120 You know, for years if you wanted to understand website visitors 4 00:00:09,120 --> 00:00:12,080 it usually meant these huge complex platforms. 5 00:00:12,080 --> 00:00:15,600 Yeah, often loaded with cookies, complex tracking scripts, 6 00:00:15,600 --> 00:00:19,600 making things like GDPR and CCPA compliance a real headache 7 00:00:19,600 --> 00:00:25,760 and expensive too. Exactly. It felt, well, overwhelming, often intrusive, sometimes 8 00:00:25,760 --> 00:00:28,240 slow, and maybe just over-engineered for what 9 00:00:28,240 --> 00:00:32,160 many people actually need day to day. Right. So today we're cutting through 10 00:00:32,160 --> 00:00:35,360 that complexity. We're looking at a new kind of tool, 11 00:00:35,360 --> 00:00:38,960 specifically an open source project called Ribbit. Ribbit, okay. Yeah, its 12 00:00:38,960 --> 00:00:41,440 position is this open source privacy friendly 13 00:00:41,440 --> 00:00:45,920 alternative to the big players like Google Analytics. And here's the kicker. 14 00:00:45,920 --> 00:00:50,800 They claim it's 10x more intuitive. 10 times more intuitive. That's a bold claim. 15 00:00:50,800 --> 00:00:54,880 It is. So our mission today is pretty simple. We want to break down Ribbit for 16 00:00:54,880 --> 00:00:58,880 beginners. We want you listening to get a clear idea of what these 17 00:00:58,880 --> 00:01:02,880 next-gen lightweight, cookie-less analytics actually mean 18 00:01:02,880 --> 00:01:06,240 for your website, your data, and importantly your compliance. 19 00:01:06,240 --> 00:01:10,240 Okay, sounds good. And before we really dig into how this tool 20 00:01:10,240 --> 00:01:14,320 aims to redefine website analysis, we absolutely need to thank the supporter of 21 00:01:14,320 --> 00:01:17,360 this deep dive, Safe Server. They're dedicated 22 00:01:17,360 --> 00:01:20,720 to hosting software and helping with digital transformation. 23 00:01:20,720 --> 00:01:24,160 So if you're thinking about deploying open source solutions like Ribbit, which 24 00:01:24,160 --> 00:01:26,720 we're discussing, they can really guide you. You can find 25 00:01:26,720 --> 00:01:32,080 more info at www.safeserver.de. Definitely worth checking out if you're 26 00:01:32,080 --> 00:01:35,440 considering self-hosting. Okay, so let's unpack Ribbit. It's got some 27 00:01:35,440 --> 00:01:40,640 serious community buzz, 9.2 thousand stars, over 400 forks on 28 00:01:40,640 --> 00:01:43,920 GitHub. That's not insignificant. How does it 29 00:01:43,920 --> 00:01:46,800 actually redefine understanding visitors? What's the 30 00:01:46,800 --> 00:01:49,840 fundamental difference here? It can't just be a nicer looking dashboard. 31 00:01:49,840 --> 00:01:53,920 No, not at all. It's really about the commitment to compliance and simplicity 32 00:01:53,920 --> 00:01:57,680 right from its core. The foundational promise is structural. 33 00:01:57,680 --> 00:02:01,280 Ribbit is designed as a modern open source analytics solution that's 34 00:02:01,280 --> 00:02:04,720 inherently lightweight, meaning it's fast and 35 00:02:04,720 --> 00:02:08,800 crucially cookie-less. Cookie-less. That's the key phrase, isn't it? 36 00:02:08,800 --> 00:02:12,560 That's the absolute key because the platform uses, and I quote, 37 00:02:12,560 --> 00:02:16,480 no cookies or user tracking in the traditional sense. It claims 38 00:02:16,480 --> 00:02:19,840 full GDPR and CCPA compliance right out of the box. 39 00:02:19,840 --> 00:02:24,320 Wow. Think about that. For anyone running a site serving users in, say, 40 00:02:24,320 --> 00:02:29,440 California or the EU, that's a massive operational simplification. 41 00:02:29,440 --> 00:02:33,360 No more complex consent banners for analytics cookies, theoretically. That 42 00:02:33,360 --> 00:02:36,160 sounds almost too easy. For someone new to 43 00:02:36,160 --> 00:02:40,640 analytics, maybe even new to open source, the idea of complete control can feel 44 00:02:40,640 --> 00:02:45,120 a bit abstract. How does someone actually use this tool? What are the practical 45 00:02:45,120 --> 00:02:49,120 ways to get started? Good question. They give you two clear paths, which is 46 00:02:49,120 --> 00:02:52,800 great for choice. The quickest way is their hosted service. It's cloud-based, 47 00:02:52,800 --> 00:02:54,960 set up for you, and importantly, they have a pretty 48 00:02:54,960 --> 00:02:57,760 generous free tier. Makes it really painless to just try it out. 49 00:02:57,760 --> 00:03:00,800 Okay, so like a sauce offering, dip your toes in. Exactly. 50 00:03:00,800 --> 00:03:04,080 Then there's the second path, which is the classic open source advantage, 51 00:03:04,080 --> 00:03:07,920 self-hosting. This means you deploy and manage Rivet yourself 52 00:03:07,920 --> 00:03:11,040 on your own server, like a virtual private server, 53 00:03:11,040 --> 00:03:15,440 a VPS. This gives you what they call complete control. 54 00:03:15,440 --> 00:03:19,760 We're talking true data sovereignty here. Your data lives on your infrastructure. 55 00:03:19,760 --> 00:03:23,120 And that flexibility combined with the open source license, it's 56 00:03:23,120 --> 00:03:27,520 AGPL 3.0, right? Okay. That must put a huge draw. I mean, if you've ever felt 57 00:03:27,520 --> 00:03:31,120 locked into a proprietary system, struggling to get your data out, 58 00:03:31,120 --> 00:03:34,640 an open source license like AGPL means you control the software and the data. 59 00:03:34,640 --> 00:03:38,960 You're never trapped again. Precisely. That choice between speed and ease 60 00:03:38,960 --> 00:03:43,200 with the hosted option versus total data autonomy with self-hosting 61 00:03:43,200 --> 00:03:46,560 is built right in. It really speaks to that next-gen analytics idea. 62 00:03:46,560 --> 00:03:50,240 Okay. Let's shift from setup to the actual insights. You get it running, 63 00:03:50,240 --> 00:03:53,600 you log into the dashboard. What are the essential metrics Ribbit 64 00:03:53,600 --> 00:03:56,800 gives you right away? The things every site owner needs to keep an eye on? 65 00:03:56,800 --> 00:04:00,400 It covers all the basics you'd expect. Sessions, unique users, page views, 66 00:04:00,400 --> 00:04:04,720 that standard stuff. Then you get the key behavioral metrics like bounce rate, 67 00:04:04,720 --> 00:04:08,320 average session duration, all vital signs for engagement. 68 00:04:08,320 --> 00:04:10,960 What about location? Can you see where visitors are coming from? 69 00:04:10,960 --> 00:04:14,720 Yep, it includes pretty rich location tracking, three levels, 70 00:04:14,720 --> 00:04:19,040 country, then region, then city. And they have nice map visualizations to go with 71 00:04:19,040 --> 00:04:22,640 it. It's the standard set, but the presentation is really focused on 72 00:04:22,640 --> 00:04:26,160 being intuitive and clear. Okay, standard but clear. Now here's 73 00:04:26,160 --> 00:04:29,520 something that always gets me excited seeing activity as it happens. 74 00:04:29,520 --> 00:04:34,160 So many platforms have that frustrating delay, maybe 30 minutes, maybe more. 75 00:04:34,160 --> 00:04:39,200 What about Ribbit's real-time analytics? Ah, this is where it gets really cool. 76 00:04:39,200 --> 00:04:43,600 It's basically instantaneous data. The source material gives a great example. 77 00:04:43,600 --> 00:04:47,600 A dashboard showing 28 online visitors right now. 78 00:04:47,600 --> 00:04:52,080 Yeah, live. And tracking specific actions. It might show, say, 79 00:04:52,080 --> 00:04:55,760 someone performed a button click event in Great Britain 45 seconds ago, 80 00:04:55,760 --> 00:04:59,840 or a new visitor just landed on a page from Germany. That's incredibly useful 81 00:04:59,840 --> 00:05:04,000 for monitoring campaigns as they launch. Maybe catching a sudden traffic spike or 82 00:05:04,000 --> 00:05:07,120 even just confirming everything's working after pushing an update. 83 00:05:07,120 --> 00:05:10,000 Exactly. That real-time pulse is invaluable. 84 00:05:10,000 --> 00:05:13,200 And to get deeper than just traffic counts, you need 85 00:05:13,200 --> 00:05:16,560 event tracking and goal conversion, right? Understanding the 86 00:05:16,560 --> 00:05:20,400 impact of those visits. Absolutely. You don't just want page views. You want to 87 00:05:20,400 --> 00:05:22,800 know if people are doing what you want them to do. 88 00:05:22,800 --> 00:05:26,640 So Ribbit lets you monitor specific interactions, clicks, form submissions, 89 00:05:26,640 --> 00:05:30,320 downloads, whatever you define, and then you tie those to conversion goals. 90 00:05:30,320 --> 00:05:33,120 Like signing up for a newsletter or starting a free trial. 91 00:05:33,120 --> 00:05:37,040 Precisely. The examples they give are things like seeing a newsletter sign up 92 00:05:37,040 --> 00:05:42,800 goal, hitting an 8.7% conversion rate, or maybe a free trial registration at 12.4%. 93 00:05:42,800 --> 00:05:44,960 It makes tracking your key business 94 00:05:44,960 --> 00:05:48,320 outcomes really straightforward. Okay. And they mentioned something about 95 00:05:48,320 --> 00:05:52,960 custom events using JSON properties. Can you unpack that a bit? Why is that 96 00:05:52,960 --> 00:05:55,520 important? Especially for maybe a beginner. Right. 97 00:05:55,520 --> 00:05:59,840 JSON properties. It sounds technical, but the concept is simple 98 00:05:59,840 --> 00:06:03,280 and powerful. It lets you add context to your events 99 00:06:03,280 --> 00:06:07,280 without needing invasive tracking. How so? Instead of just tracking 100 00:06:07,280 --> 00:06:10,800 a generic click, you can track a button click and attach 101 00:06:10,800 --> 00:06:13,920 extra information properties to that event. For instance, 102 00:06:13,920 --> 00:06:18,000 track the click but include data like button.signupback to 103 00:06:18,000 --> 00:06:21,440 and maybe usersegment.newvisitor. Ah, okay. 104 00:06:21,440 --> 00:06:25,040 So you know which button was clicked and who, in terms of segment, clicked it. 105 00:06:25,040 --> 00:06:28,480 Exactly. All tied to an anonymous session ID, not some 106 00:06:28,480 --> 00:06:32,080 persistent cookie tracking them across the web. It allows for really deep 107 00:06:32,080 --> 00:06:35,040 segmentation and understanding of what's happening and why. 108 00:06:35,040 --> 00:06:38,720 But in a privacy preserving way. That detail is crucial. 109 00:06:38,720 --> 00:06:42,960 But let's get into what often feels like the magic. The advanced tools for 110 00:06:42,960 --> 00:06:47,680 understanding actual user behavior. You mentioned Ribbit is intuitive and 111 00:06:47,680 --> 00:06:51,760 next-gen and often that means features going way beyond just counting things. 112 00:06:51,760 --> 00:06:54,560 Yeah, this is where Ribbit really steps up from being just a lightweight 113 00:06:54,560 --> 00:06:58,640 analytics tool into the realm of, well, deep product 114 00:06:58,640 --> 00:07:02,160 analytics. They highlight three major features that give you that 115 00:07:02,160 --> 00:07:04,480 rich behavioral context. Okay, what's the first one? 116 00:07:04,480 --> 00:07:07,600 The first one, and maybe the most surprising given the privacy focus, 117 00:07:07,600 --> 00:07:12,080 is session replays. Session replays? Like watching a video of what a user did. 118 00:07:12,080 --> 00:07:15,040 Essentially, yes. It lets you, and I quote, 119 00:07:15,040 --> 00:07:19,120 watch real user sessions to understand their behavior and identify pain points. 120 00:07:19,120 --> 00:07:22,080 Wait a minute. If this whole thing is cookie-less 121 00:07:22,080 --> 00:07:27,680 and GDPR compliant, how on earth are session replays possible? 122 00:07:27,680 --> 00:07:31,280 Isn't watching someone's session the ultimate form of tracking? 123 00:07:31,280 --> 00:07:34,080 That's the million dollar question, right? And it comes down to a critical 124 00:07:34,080 --> 00:07:38,160 technical distinction. Traditional systems use cookies to stitch 125 00:07:38,160 --> 00:07:40,880 together a user's identity across multiple visits, 126 00:07:40,880 --> 00:07:44,000 maybe even across different websites. Right, the persistent tracking. 127 00:07:44,000 --> 00:07:47,280 Exactly. Ribbit, being cookie-less, doesn't do that. 128 00:07:47,280 --> 00:07:52,080 For each specific visit, it generates an anonymous, unique session identifier. 129 00:07:52,080 --> 00:07:55,280 The replay isn't based on tracking you personally over time. 130 00:07:55,280 --> 00:07:59,120 It reconstructs that specific session's journey based on the stream of 131 00:07:59,120 --> 00:08:03,360 anonymized events, page views, clicks, scrolls, mouse movements, tied 132 00:08:03,360 --> 00:08:06,800 only to that single temporary session ID. Ah, okay, so it's 133 00:08:06,800 --> 00:08:09,680 recreating the session, not tracking the person long term. 134 00:08:09,680 --> 00:08:13,200 That makes sense. It's anonymized playback of a single visit. 135 00:08:13,200 --> 00:08:16,960 Precisely. They're reconstructing the what happened during that visit, not 136 00:08:16,960 --> 00:08:20,080 building a permanent profile of who you are. And the source mentioned an 137 00:08:20,080 --> 00:08:24,320 anecdote about seeing a user who clicked add to cart three times in a replay. 138 00:08:24,320 --> 00:08:28,000 That kind of insight is gold. It tells you instantly there's friction or 139 00:08:28,000 --> 00:08:31,200 confusion right there. Absolutely. Friction points become 140 00:08:31,200 --> 00:08:34,240 immediately obvious, and that leads perfectly into the second 141 00:08:34,240 --> 00:08:38,960 big feature, user profiles. User profiles? But you just said it's anonymous. 142 00:08:38,960 --> 00:08:42,240 It is anonymous, but they can still link all the events and sessions 143 00:08:42,240 --> 00:08:46,560 from what appears to be the same browser or device, using probabilistic methods 144 00:08:46,560 --> 00:08:51,040 or fingerprinting likely, to a generated anonymous profile ID. 145 00:08:51,040 --> 00:08:56,320 The example given is an ID like 84F43D7E associated with, say, 146 00:08:56,320 --> 00:08:59,440 48 separate sessions and 134 page views over time. 147 00:08:59,440 --> 00:09:03,760 So you can see repeat anonymous visitor behavior without personal data? 148 00:09:03,760 --> 00:09:07,680 Correct. You understand the patterns of activity associated with that anonymous 149 00:09:07,680 --> 00:09:11,520 ID, like how often they return or what features they use, without knowing their 150 00:09:11,520 --> 00:09:14,880 actual identity. You know, what they did, not who they are. 151 00:09:14,880 --> 00:09:17,760 Okay, that's clever. And the third piece for behavior, 152 00:09:17,760 --> 00:09:22,880 visualizing the journey. Yes, user flow analysis or user journeys. 153 00:09:22,880 --> 00:09:26,640 This maps out the common paths users take through your site or app. 154 00:09:26,640 --> 00:09:29,600 Super important for optimization. Like seeing where people drop off. 155 00:09:29,600 --> 00:09:33,600 Exactly. The source example showed a top path. Home products back check out 156 00:09:33,600 --> 00:09:37,040 converting at 26%. If you see a huge drop off 157 00:09:37,040 --> 00:09:40,080 between products and checkout, you know immediately where to focus your 158 00:09:40,080 --> 00:09:43,680 efforts to improve things. Makes sense. Visualizing the flow is key. 159 00:09:43,680 --> 00:09:46,720 Now quickly, you also mentioned technical performance monitoring, 160 00:09:46,720 --> 00:09:50,800 web vitals. Right, web vitals. This isn't just about behavior, but the technical 161 00:09:50,800 --> 00:09:53,440 experience. It monitors those core metrics Google 162 00:09:53,440 --> 00:09:59,120 uses for page experience and rankings. LCP, FID, CLS, FCP. 163 00:09:59,120 --> 00:10:03,280 Can you define those for beginners? Sure. LCP, largest contentful paint, is 164 00:10:03,280 --> 00:10:08,160 basically how fast the main content loads. FID, first input delay, is how 165 00:10:08,160 --> 00:10:11,360 quickly the page responds when you first click or interact. 166 00:10:11,360 --> 00:10:15,040 CLS, cumulative layout shift, measures how much things jump around 167 00:10:15,040 --> 00:10:18,880 unexpectedly while loading really annoying. Oh yeah, hate that. So these feed 168 00:10:18,880 --> 00:10:21,040 into an overall performance score like the example 169 00:10:21,040 --> 00:10:24,320 82 Good. Helps you keep the site fast and user friendly. 170 00:10:24,320 --> 00:10:27,600 Okay, good overview, but important caveat here. 171 00:10:27,600 --> 00:10:30,640 The source material does note that these advanced features, 172 00:10:30,640 --> 00:10:33,920 web vitals, session replays, user profiles, 173 00:10:33,920 --> 00:10:38,400 these tend to be in the paid tiers or sometimes noted as cloud only. 174 00:10:38,400 --> 00:10:42,960 Yes, that's a crucial distinction. The core analytics are often free, 175 00:10:42,960 --> 00:10:46,560 but these deeper behavioral and performance tools usually require a paid 176 00:10:46,560 --> 00:10:50,240 subscription. Standard practice really. Okay, so let's 177 00:10:50,240 --> 00:10:54,080 connect this back to the bigger picture. Someone's using Google Analytics, maybe 178 00:10:54,080 --> 00:10:57,280 another tool like Plausible or Cloudflare Analytics. 179 00:10:57,280 --> 00:11:00,320 Why would they switch to Ribbit? The comparison table in the source seems 180 00:11:00,320 --> 00:11:02,480 pretty direct about this. Yeah, it makes a 181 00:11:02,480 --> 00:11:05,920 strong case focusing on control and the depth of insight you get despite the 182 00:11:05,920 --> 00:11:08,400 privacy focus. So what are the highlights from that 183 00:11:08,400 --> 00:11:11,600 comparison? Where does Ribbit really stand out against GA4, 184 00:11:11,600 --> 00:11:15,840 Plausible, Cloudflare? Well first, the fundamentals of control. 185 00:11:15,840 --> 00:11:19,840 Ribbit is explicitly open source. GA4 is obviously not. 186 00:11:19,840 --> 00:11:23,680 Ribbit fully supports self-hosting. GA4 doesn't. 187 00:11:23,680 --> 00:11:27,440 Even competitors like Plausible might only offer limited self-hosting 188 00:11:27,440 --> 00:11:31,440 in, say, a community edition. So for developers or organizations where data 189 00:11:31,440 --> 00:11:36,640 control and transparency are paramount, Ribbit has a clear edge there. A huge edge. 190 00:11:36,640 --> 00:11:40,560 But then there's the insight side. Features like detailed session details, 191 00:11:40,560 --> 00:11:45,030 session replays, and user profiles. These are often core parts of Ribbit's paid 192 00:11:45,030 --> 00:11:45,840 offering. 193 00:11:45,840 --> 00:11:50,080 But when you look at the comparison table for GA4, Plausible, Cloudflare, 194 00:11:50,080 --> 00:11:54,080 those features are often just marked with an X or not available. 195 00:11:54,080 --> 00:11:58,320 So the implication is you get the privacy compliance without sacrificing those deep 196 00:11:58,320 --> 00:12:01,440 user experience insights. That's kind of the holy grail, isn't it? 197 00:12:01,440 --> 00:12:05,120 That seems to be the core value proposition. You don't necessarily have to choose 198 00:12:05,120 --> 00:12:05,520 between 199 00:12:06,080 --> 00:12:10,800 GDPR compliance and understanding user friction through replays or flows. Ribbit 200 00:12:10,800 --> 00:12:11,440 aims to give you 201 00:12:11,440 --> 00:12:16,320 both. That blend of privacy and power is compelling and accessibility matters, 202 00:12:16,320 --> 00:12:16,880 especially for 203 00:12:16,880 --> 00:12:20,480 beginners. Let's quickly touch on the pricing tiers again, just to reinforce how 204 00:12:20,480 --> 00:12:20,880 someone can 205 00:12:20,880 --> 00:12:25,050 get started. Absolutely. The free tier is really designed to remove any barrier to 206 00:12:25,050 --> 00:12:25,920 entry. First 207 00:12:25,920 --> 00:12:30,340 10,000 events per month are free. That's plenty for many small sites or projects. 208 00:12:30,340 --> 00:12:30,720 It covers up 209 00:12:30,720 --> 00:12:35,070 to three websites, one user, and gives you six months of data retention. And 210 00:12:35,070 --> 00:12:35,840 critically, 211 00:12:35,840 --> 00:12:40,720 no credit card needed to sign up for the free tier, right? Correct. No credit card 212 00:12:40,720 --> 00:12:41,120 required 213 00:12:41,120 --> 00:12:45,690 upfront. Just sign up and go. Then if you need more. If you grow, the standard tier 214 00:12:45,690 --> 00:12:46,160 is listed 215 00:12:46,160 --> 00:12:50,990 at $19 a month. That adds important features like web vitals tracking, funnels, 216 00:12:50,990 --> 00:12:51,840 goal tracking, 217 00:12:51,840 --> 00:12:56,090 and error tracking. Really rounds out the core analytics. And for the power users 218 00:12:56,090 --> 00:12:56,720 needing those 219 00:12:56,720 --> 00:13:01,680 deep behavioral tools. That's the pro tier at $39 a month. This is where you unlock 220 00:13:01,680 --> 00:13:02,160 the session 221 00:13:02,160 --> 00:13:06,490 replays. Plus you get unlimited websites and team members. So it scales pretty 222 00:13:06,490 --> 00:13:07,360 logically as your 223 00:13:07,360 --> 00:13:12,320 needs for detail and collaboration increase. Okay. That makes sense. A clear path 224 00:13:12,320 --> 00:13:12,880 from free 225 00:13:12,880 --> 00:13:18,560 exploration to professional tooling. So to sort of wrap up the key takeaway for you, 226 00:13:18,560 --> 00:13:19,520 the learner, 227 00:13:19,520 --> 00:13:23,670 Rivet is offering this suite of next gen analytics tools. You get everything from 228 00:13:23,670 --> 00:13:24,320 the real time 229 00:13:24,320 --> 00:13:28,270 dashboards to those detailed session replays. But it's all built on a foundation 230 00:13:28,270 --> 00:13:28,720 that's 231 00:13:28,720 --> 00:13:33,080 cookie lists and designed for privacy compliance, meeting standards like GDPR and 232 00:13:33,080 --> 00:13:34,160 CCPA. It's 233 00:13:34,160 --> 00:13:37,840 essentially bringing powerful product analytics insights without the traditional 234 00:13:37,840 --> 00:13:38,320 baggage of 235 00:13:38,320 --> 00:13:43,940 invasive tracking. Okay. So let's reflect on that. What does this really mean? If a 236 00:13:43,940 --> 00:13:44,880 tool is fully 237 00:13:44,880 --> 00:13:50,830 GDPR and CCPA compliant, because it ditches cookies technically, but it still lets 238 00:13:50,830 --> 00:13:51,600 you watch 239 00:13:51,600 --> 00:13:56,340 detailed session replays minute by minute and build up these comprehensive, albeit 240 00:13:56,340 --> 00:13:56,960 anonymized, 241 00:13:56,960 --> 00:14:01,820 user profiles, it raises a really interesting question, doesn't it? Where do you 242 00:14:01,820 --> 00:14:02,480 draw the line? 243 00:14:02,480 --> 00:14:07,360 Exactly. When you achieve technical privacy compliance, how does the sheer detail 244 00:14:07,360 --> 00:14:07,680 of the 245 00:14:07,680 --> 00:14:11,540 data you can still collect, like seeing exactly how someone navigated, where they 246 00:14:11,540 --> 00:14:12,240 hesitated, 247 00:14:12,240 --> 00:14:16,400 what they clicked three times, how does that redefine your ethical responsibility 248 00:14:16,400 --> 00:14:16,960 as a site 249 00:14:16,960 --> 00:14:21,140 owner? Understanding the user journey is vital, no doubt, but navigating that space 250 00:14:21,140 --> 00:14:22,160 between necessary 251 00:14:22,160 --> 00:14:26,320 insight and potentially excessive surveillance, even if technically compliant. That's 252 00:14:26,320 --> 00:14:26,560 something 253 00:14:26,560 --> 00:14:29,360 we all need to think about in this new era. Definitely something to mull over. 254 00:14:29,360 --> 00:14:33,300 That's a great point to end on. The tools change, but the ethical considerations 255 00:14:33,300 --> 00:14:33,600 evolve 256 00:14:33,600 --> 00:14:37,440 right alongside them. And once again, we really want to thank Safe Server for 257 00:14:37,440 --> 00:14:38,000 supporting this 258 00:14:38,000 --> 00:14:41,840 deep dive. Yes, absolutely. You can find out more about their hosting and digital 259 00:14:41,840 --> 00:14:42,640 transformation 260 00:14:42,640 --> 00:14:47,440 solutions at www.safeserver.de. Check them out. 261 00:14:47,440 --> 00:14:50,240 Thanks for joining us and we'll catch you on the next deep dive.