Deep Divers, welcome back to another episode. Today we're looking at Typebot.
Okay. Typebot is an open source tool and we'll get into exactly what that means
a little bit later. But before we get started I just want to give a shout out
to our sponsor, Safe Server. Yes. If you're interested in getting help with
your digital transformation or hosting the software that we're talking about
today, you can find out more at www.saveserver.dday. Great. Okay, so getting
back to Typebot. We're looking at a couple of sources today. We are looking
at their github page as well as their official website. Sounds good. And our
mission today is to understand what Typebot is, what are some of its key
features, and how can it benefit businesses and individuals. Excellent. So
maybe we can start with you giving us just like a really basic overview of what
Typebot is. Yeah, so Typebot is essentially a platform for building
chatbots. Okay. So chatbots, you know, these are those little interactive windows
you
might see pop up on a website, and typically they're used to either answer
questions or guide people through a particular process, and what makes
Typebot unique is that it allows you to build these chatbots visually without
needing to write any code. So even I could do it? Absolutely anyone can do it.
Okay, awesome. You basically drag and drop different elements, and you can create
really sophisticated chatbots. And is this the kind of thing where like once
you've built it, you can then embed it on your own site, or how does it? Yeah,
exactly. So you can embed them anywhere on your website or even in mobile apps.
That's cool. And one of the other really nice features is that you can collect
all the data from these chatbots in real time. Oh, that's handy. So like if you're
using it for lead generation or something like that. Yeah, exactly. You can see
exactly who's interacting with your chatbot, what they're clicking on, and
you can use that data to improve your chatbot over time. That makes sense.
Okay, so we've kind of talked about what it is, but I think earlier you mentioned
this term open source, and that might be a little bit of a mystery to some of our
listeners. Yeah. Could you maybe unpack that a little bit? What does it mean that
it's open source? Sure, so open source basically means that the source code of
the software is freely available. Okay. So anyone can download it, modify it, and
even redistribute it. Interesting. And TypeBot specifically uses what it called
a fair source licensing model, which basically means that it's free to use for
personal or non-commercial projects. Yeah. But if you're using it for a
commercial purpose, then they ask you to contribute back to the project in some
way. Oh, that's interesting. So that might be by contributing code or
documentation, or even just by donating money. So it's kind of like a give-and-take.
Exactly. It's a way to ensure that the project can continue to be developed and
improved. I like that philosophy. Yeah. Okay, so we've got this open source
platform. We can build chat bots without code. Right. Let's talk a little bit about
some of the key features that it has. Like, what kind of stuff can you actually
do with type bot? Well, the chat builder itself is incredibly powerful. Okay. They
have over 34 different building blocks that you can use to create your chat
bots. So these include things like, you know, basic text bubbles, image bubbles,
video, audio. You can embed all sorts of media. You can also have interactive
elements like buttons, date pickers, file pickers. So it's really very versatile.
So it's not just like a text-based thing. It's very visual as well. Exactly. And
it's not just about displaying information either. You can actually have
users' input information. Okay. So you can collect email addresses, you can have
them fill out forms, and you can even integrate with payment gateways like
Stripe. Oh wow. So you could like sell things through your chat bot. That's
pretty cool. Okay, so we've got the basics, we've got the inputs, but can you
also like add some logic to these chat bots so that depending on what the user
does, different things will happen? Absolutely. That's one of the really
powerful features of TypeBot is the logic features. Okay. So you can create
conditional branching paths. So depending on what button a user clicks on or what
information they enter, you can show them different content or redirect them
to different parts of your website. So it can be a very personalized
experience then. Exactly. That's pretty cool. Yeah. So we've got logic, we've got
inputs, we've got media. Can we talk a little bit about design? Like, can you
make these chat bots look nice? Can you customize them to kind of match your
brand? Absolutely. So TypeBot has really robust theming options. Oh. You can
customize fonts, colors, background images, roundness of the corners. And for those
who are comfortable with code, you can even use custom CSS. Okay. To really
fine-tune the look and feel of your chat bot. That's cool. And they also offer,
like,
some pre-build templates as well. Yes, they do. You don't have to start from
scratch if you don't want to. Perfect. Okay, so we build this beautiful chat bot.
Right. We've got all the logic in place. How do we actually get it out there in
the world? How do people see it? Right. So TypeBot offers a few different sharing
options. Okay. You can use a custom domain if you want to. You can embed it
directly on your website. Either as a container, a pop-up, or just like a little
chat bubble in the corner. Gotcha. And you can also trigger the chat bot to open
with an HTTP request. Okay. So lots of flexibility there. Yeah. Cool. Yeah. All
right. And then what about like tracking results? Right. So as I mentioned before,
you can collect all the results from your chat bot in real time. Yeah. So TypeBot
has a really nice analytics dashboard where you can see things like
completion rates, drop-off rates. Okay. You can see which questions people are
struggling with. You can export all the data to a CSV file if you want to do
some more in-depth analysis. So you can actually learn from how people are using
it. Exactly. And maybe improve it over time. Yep. That's great. Now you mentioned
earlier that TypeBot is very developer-friendly. Yes. What does that mean
exactly? Like what kind of things can developers do with TypeBot that maybe
regular users couldn't? Well for starters, there's no vendor lock-in. Okay. So
you're free to download your TypeBot creations and host them yourself if you
want to. You're not tied to TypeBot's platform and the platform itself is also
very flexible. You can customize it extensively to suit your needs. Yep. And if
you're comfortable with APIs, you can integrate TypeBot with pretty much any
other software you can imagine. So it's very powerful in that sense. Exactly. Cool.
Okay. So let's say I'm ready to get started with TypeBot. Okay. What are my
options? Like how do I actually start building? Well, you have two main options.
You can either use TypeBot's cloud-based service, which is managed by the founder
himself, and it comes with automatic backups and high availability. Okay. Or if
you're more technically inclined and you want complete control, you can self-host
it. Gotcha. They provide really clear instructions on their GitHub page to
make that process as smooth as possible. Cool. So there's an option for everyone.
Yep. All right. Well, let's say I'm starting out. I'm a beginner. I need a
little bit of help. Right. What kind of support is available for TypeBot users?
Well, they have an amazing community on Discord. It's super active. There are
people on there all the time asking questions, getting help sharing their
creations, and you can even connect with the developers themselves on there. Wow.
So it's a really supportive environment. That's cool. Yeah. Awesome. Okay. So we've
talked a lot about the features and how it works. Right. I'm kind of curious to
know, like, what kind of results are people actually seeing with TypeBot? Yeah.
Are there any, like, real-world examples that we can point to? Oh, absolutely.
There
are tons of really inspiring testimonials on the TypeBot website. Okay.
For people who have used it to achieve some amazing results. Like, what kind of
results are we talking about? Well, for example, there's one guy, Joshua Lim. He's
a growth strategist, and he completely transformed his lead generation process
by switching from traditional forms to TypeBot. Okay. And his conversion rates
skyrocketed. Wow. He went from 14% to 43%. That's huge. Yeah. That's more than
triple. Yeah. Wow. What was it about TypeBot that made such a difference for him?
Well, he attributes it to the interactive nature of the platform. Okay. So instead
of just filling out a static form, people were engaging in a conversation. Okay.
And
that made the experience more enjoyable. Right. And ultimately led to more
submissions. So it's like it's more engaging. Exactly. It's more fun. It's more
human. Yeah. And people are more likely to complete it if they're enjoying the
experience. Makes sense. Okay. So he's not the only one. Wow. No, not at all. Like
what are some other examples? There are people using TypeBot for all sorts of
things. Customer feedback, surveys, quizzes, onboarding flows, lead magnets, you
name
it. Wow. It's really very versatile. That's awesome. Okay. So it seems like
TypeBot is a really powerful tool. It is. For creating these engaging interactive
experiences. Absolutely. And it's not just for developers, right? No, anyone can
use
it. Cool. All right. Well, I think that's a great overview of TypeBot. Yeah. I'm
really excited to dive into some more specific use cases and examples. You too.
And maybe talk a little bit about the ethics of using chat bots as well. Yeah,
that's an important conversation to have. Absolutely. So stay tuned for part two of
our deep dive into TypeBot. We'll be exploring all of that and more. Sounds
good. Yeah, it's really cool stuff. And you know, one of the best parts is that
it's free to get started. You know, there's no trial period or anything like
that. There's a generous free plan that lets you explore all the features, build
your first chat bot without any upfront costs. Oh, that's awesome. It's always a
plus. You know, you can kind of dip your toes in the water before you fully
commit. Exactly, yeah. Okay, so as we wrap up this deep dive into TypeBot, what are
some of the key takeaways for our listeners? Like, what do you really want
them to remember about this platform? Well, I think the biggest thing is that
it's just such a powerful tool for anyone who wants to create, you know,
engaging interactive experiences online. Yeah. And you don't need to be a coding
expert to use it. It's incredibly user-friendly. Right. And it's also super
flexible. You can really tailor it to fit a wide range of needs. Yeah. And I
think one of the things that really impressed me was, you know, just how many
different features it has. Yeah. Like, you can build anything from a simple lead
generation form to a really complex chatbot-driven application. Exactly. And
and, you know, we talked about Joshua and his incredible conversion rate increase.
Yeah. But there are so many other stories out there of people using TypeBot to
really streamline their processes, gather valuable insights, you know, achieve
their goals. Yeah. It's really inspiring to see how people are using this
technology to, you know, to change the way they interact with their audiences
and create more engaging experiences. Absolutely. And I think one of the other
things that's really cool about TypeBot is the community. Oh, yeah. Like having
access to that network of like-minded individuals who are passionate about the
platform can make such a difference. For sure. Especially when you're first
starting out. Right. Yeah. Definitely. And speaking of support, I want to take a
moment to thank our sponsor, SafeServer. Yes. For their amazing support of the
show. You know, they're true experts in the field of digital transformation and
hosting. Yeah. And they can provide really valuable guidance for businesses
of all sizes. Well, sure. So if you're interested in learning more about their
services, you can visit them at www.safeserver.do. Great website. Okay. So as
we conclude this deep dive, we want to leave our listeners with something to
think about. Okay. You know, we've seen how powerful and versatile TypeBot can
be. Right. But it's also important, I think, to consider the implications of
using chatbots, you know, in a thoughtful and responsible manner. Yeah. That's a
great point. Like as we embrace these new technologies, we need to be mindful of
how they impact user privacy, data security, overall transparency. Absolutely.
It's an ongoing conversation that we need to have. For sure. And we encourage
our listeners to, you know, to engage these questions as they explore the
possibilities of TypeBot and other AI-powered tools. Yeah. The future of
online interaction is being shaped right now, and it's up to all of us to ensure
that it's built on a foundation of, you know, ethical considerations, user-centric
design principles. Absolutely. Well said. Okay. So with that thought in mind,
we encourage you to dive into the world of TypeBot and see what you can create.
Have fun with it. You know, we've only scratched the surface of what this
platform is capable of, and we can't wait to see what you come up with. Yeah, it's
a really exciting time to be exploring these new frontiers of technology. It is.
Yeah, it really is. Yeah. And with that, I think that brings us to the end of our
deep dive into TypeBot. Wow, that went by fast. It did. Always does. You know, time
flies when you're having fun exploring new tech. It's true. So we hope you found
this exploration as insightful as we did. Yeah, definitely. We've learned a lot
about TypeBot and its potential to really change how we interact online.
Absolutely. And we encourage all of our listeners to go out there and try it for
themselves. Yeah, give it a shot. See what you can create. Have fun. Yeah. So until
next time, stay curious and keep on deep diving. See ya.