1 00:00:00,000 --> 00:00:04,560 Deep Divers, welcome back to another episode. Today we're looking at Typebot. 2 00:00:04,560 --> 00:00:08,600 Okay. Typebot is an open source tool and we'll get into exactly what that means 3 00:00:08,600 --> 00:00:11,760 a little bit later. But before we get started I just want to give a shout out 4 00:00:11,760 --> 00:00:15,680 to our sponsor, Safe Server. Yes. If you're interested in getting help with 5 00:00:15,680 --> 00:00:18,840 your digital transformation or hosting the software that we're talking about 6 00:00:18,840 --> 00:00:25,680 today, you can find out more at www.saveserver.dday. Great. Okay, so getting 7 00:00:25,680 --> 00:00:30,200 back to Typebot. We're looking at a couple of sources today. We are looking 8 00:00:30,200 --> 00:00:34,480 at their github page as well as their official website. Sounds good. And our 9 00:00:34,480 --> 00:00:38,440 mission today is to understand what Typebot is, what are some of its key 10 00:00:38,440 --> 00:00:43,240 features, and how can it benefit businesses and individuals. Excellent. So 11 00:00:43,240 --> 00:00:46,840 maybe we can start with you giving us just like a really basic overview of what 12 00:00:46,840 --> 00:00:51,120 Typebot is. Yeah, so Typebot is essentially a platform for building 13 00:00:51,120 --> 00:00:54,720 chatbots. Okay. So chatbots, you know, these are those little interactive windows 14 00:00:54,720 --> 00:00:54,960 you 15 00:00:54,960 --> 00:00:58,840 might see pop up on a website, and typically they're used to either answer 16 00:00:58,840 --> 00:01:02,760 questions or guide people through a particular process, and what makes 17 00:01:02,760 --> 00:01:08,800 Typebot unique is that it allows you to build these chatbots visually without 18 00:01:08,800 --> 00:01:12,600 needing to write any code. So even I could do it? Absolutely anyone can do it. 19 00:01:12,600 --> 00:01:16,200 Okay, awesome. You basically drag and drop different elements, and you can create 20 00:01:16,200 --> 00:01:19,840 really sophisticated chatbots. And is this the kind of thing where like once 21 00:01:19,840 --> 00:01:23,960 you've built it, you can then embed it on your own site, or how does it? Yeah, 22 00:01:23,960 --> 00:01:27,440 exactly. So you can embed them anywhere on your website or even in mobile apps. 23 00:01:27,440 --> 00:01:30,740 That's cool. And one of the other really nice features is that you can collect 24 00:01:30,740 --> 00:01:35,480 all the data from these chatbots in real time. Oh, that's handy. So like if you're 25 00:01:35,480 --> 00:01:38,460 using it for lead generation or something like that. Yeah, exactly. You can see 26 00:01:38,460 --> 00:01:42,560 exactly who's interacting with your chatbot, what they're clicking on, and 27 00:01:42,560 --> 00:01:46,840 you can use that data to improve your chatbot over time. That makes sense. 28 00:01:46,840 --> 00:01:52,920 Okay, so we've kind of talked about what it is, but I think earlier you mentioned 29 00:01:52,920 --> 00:01:57,920 this term open source, and that might be a little bit of a mystery to some of our 30 00:01:57,920 --> 00:02:01,520 listeners. Yeah. Could you maybe unpack that a little bit? What does it mean that 31 00:02:01,520 --> 00:02:05,840 it's open source? Sure, so open source basically means that the source code of 32 00:02:05,840 --> 00:02:10,520 the software is freely available. Okay. So anyone can download it, modify it, and 33 00:02:10,520 --> 00:02:14,640 even redistribute it. Interesting. And TypeBot specifically uses what it called 34 00:02:14,640 --> 00:02:19,920 a fair source licensing model, which basically means that it's free to use for 35 00:02:19,920 --> 00:02:23,200 personal or non-commercial projects. Yeah. But if you're using it for a 36 00:02:23,200 --> 00:02:27,560 commercial purpose, then they ask you to contribute back to the project in some 37 00:02:27,560 --> 00:02:32,160 way. Oh, that's interesting. So that might be by contributing code or 38 00:02:32,160 --> 00:02:36,840 documentation, or even just by donating money. So it's kind of like a give-and-take. 39 00:02:36,840 --> 00:02:40,800 Exactly. It's a way to ensure that the project can continue to be developed and 40 00:02:40,800 --> 00:02:44,120 improved. I like that philosophy. Yeah. Okay, so we've got this open source 41 00:02:44,120 --> 00:02:48,640 platform. We can build chat bots without code. Right. Let's talk a little bit about 42 00:02:48,640 --> 00:02:52,320 some of the key features that it has. Like, what kind of stuff can you actually 43 00:02:52,320 --> 00:02:57,040 do with type bot? Well, the chat builder itself is incredibly powerful. Okay. They 44 00:02:57,040 --> 00:03:02,440 have over 34 different building blocks that you can use to create your chat 45 00:03:02,440 --> 00:03:06,840 bots. So these include things like, you know, basic text bubbles, image bubbles, 46 00:03:06,840 --> 00:03:13,340 video, audio. You can embed all sorts of media. You can also have interactive 47 00:03:13,340 --> 00:03:19,560 elements like buttons, date pickers, file pickers. So it's really very versatile. 48 00:03:19,560 --> 00:03:23,760 So it's not just like a text-based thing. It's very visual as well. Exactly. And 49 00:03:23,760 --> 00:03:26,760 it's not just about displaying information either. You can actually have 50 00:03:26,760 --> 00:03:31,440 users' input information. Okay. So you can collect email addresses, you can have 51 00:03:31,440 --> 00:03:35,540 them fill out forms, and you can even integrate with payment gateways like 52 00:03:35,540 --> 00:03:39,480 Stripe. Oh wow. So you could like sell things through your chat bot. That's 53 00:03:39,480 --> 00:03:43,440 pretty cool. Okay, so we've got the basics, we've got the inputs, but can you 54 00:03:43,440 --> 00:03:47,560 also like add some logic to these chat bots so that depending on what the user 55 00:03:47,560 --> 00:03:50,960 does, different things will happen? Absolutely. That's one of the really 56 00:03:50,960 --> 00:03:54,920 powerful features of TypeBot is the logic features. Okay. So you can create 57 00:03:54,920 --> 00:04:00,200 conditional branching paths. So depending on what button a user clicks on or what 58 00:04:00,200 --> 00:04:04,200 information they enter, you can show them different content or redirect them 59 00:04:04,200 --> 00:04:07,000 to different parts of your website. So it can be a very personalized 60 00:04:07,000 --> 00:04:11,680 experience then. Exactly. That's pretty cool. Yeah. So we've got logic, we've got 61 00:04:11,680 --> 00:04:16,360 inputs, we've got media. Can we talk a little bit about design? Like, can you 62 00:04:16,360 --> 00:04:20,160 make these chat bots look nice? Can you customize them to kind of match your 63 00:04:20,160 --> 00:04:25,840 brand? Absolutely. So TypeBot has really robust theming options. Oh. You can 64 00:04:25,840 --> 00:04:34,120 customize fonts, colors, background images, roundness of the corners. And for those 65 00:04:34,120 --> 00:04:38,320 who are comfortable with code, you can even use custom CSS. Okay. To really 66 00:04:38,320 --> 00:04:41,680 fine-tune the look and feel of your chat bot. That's cool. And they also offer, 67 00:04:41,680 --> 00:04:41,840 like, 68 00:04:41,840 --> 00:04:45,440 some pre-build templates as well. Yes, they do. You don't have to start from 69 00:04:45,440 --> 00:04:48,840 scratch if you don't want to. Perfect. Okay, so we build this beautiful chat bot. 70 00:04:48,840 --> 00:04:52,660 Right. We've got all the logic in place. How do we actually get it out there in 71 00:04:52,660 --> 00:04:56,860 the world? How do people see it? Right. So TypeBot offers a few different sharing 72 00:04:56,860 --> 00:05:00,360 options. Okay. You can use a custom domain if you want to. You can embed it 73 00:05:00,360 --> 00:05:04,000 directly on your website. Either as a container, a pop-up, or just like a little 74 00:05:04,000 --> 00:05:08,820 chat bubble in the corner. Gotcha. And you can also trigger the chat bot to open 75 00:05:08,820 --> 00:05:14,160 with an HTTP request. Okay. So lots of flexibility there. Yeah. Cool. Yeah. All 76 00:05:14,160 --> 00:05:17,640 right. And then what about like tracking results? Right. So as I mentioned before, 77 00:05:17,640 --> 00:05:21,920 you can collect all the results from your chat bot in real time. Yeah. So TypeBot 78 00:05:21,920 --> 00:05:25,080 has a really nice analytics dashboard where you can see things like 79 00:05:25,080 --> 00:05:29,400 completion rates, drop-off rates. Okay. You can see which questions people are 80 00:05:29,400 --> 00:05:34,000 struggling with. You can export all the data to a CSV file if you want to do 81 00:05:34,000 --> 00:05:37,680 some more in-depth analysis. So you can actually learn from how people are using 82 00:05:37,680 --> 00:05:41,640 it. Exactly. And maybe improve it over time. Yep. That's great. Now you mentioned 83 00:05:41,640 --> 00:05:46,600 earlier that TypeBot is very developer-friendly. Yes. What does that mean 84 00:05:46,600 --> 00:05:51,040 exactly? Like what kind of things can developers do with TypeBot that maybe 85 00:05:51,040 --> 00:05:56,240 regular users couldn't? Well for starters, there's no vendor lock-in. Okay. So 86 00:05:56,240 --> 00:06:00,120 you're free to download your TypeBot creations and host them yourself if you 87 00:06:00,120 --> 00:06:04,760 want to. You're not tied to TypeBot's platform and the platform itself is also 88 00:06:04,760 --> 00:06:09,400 very flexible. You can customize it extensively to suit your needs. Yep. And if 89 00:06:09,400 --> 00:06:12,920 you're comfortable with APIs, you can integrate TypeBot with pretty much any 90 00:06:12,920 --> 00:06:18,200 other software you can imagine. So it's very powerful in that sense. Exactly. Cool. 91 00:06:18,200 --> 00:06:23,720 Okay. So let's say I'm ready to get started with TypeBot. Okay. What are my 92 00:06:23,720 --> 00:06:27,840 options? Like how do I actually start building? Well, you have two main options. 93 00:06:27,840 --> 00:06:33,840 You can either use TypeBot's cloud-based service, which is managed by the founder 94 00:06:33,840 --> 00:06:39,000 himself, and it comes with automatic backups and high availability. Okay. Or if 95 00:06:39,000 --> 00:06:43,000 you're more technically inclined and you want complete control, you can self-host 96 00:06:43,000 --> 00:06:47,120 it. Gotcha. They provide really clear instructions on their GitHub page to 97 00:06:47,120 --> 00:06:51,440 make that process as smooth as possible. Cool. So there's an option for everyone. 98 00:06:51,440 --> 00:06:54,520 Yep. All right. Well, let's say I'm starting out. I'm a beginner. I need a 99 00:06:54,520 --> 00:06:58,640 little bit of help. Right. What kind of support is available for TypeBot users? 100 00:06:58,640 --> 00:07:03,440 Well, they have an amazing community on Discord. It's super active. There are 101 00:07:03,440 --> 00:07:06,840 people on there all the time asking questions, getting help sharing their 102 00:07:06,840 --> 00:07:11,040 creations, and you can even connect with the developers themselves on there. Wow. 103 00:07:11,040 --> 00:07:15,180 So it's a really supportive environment. That's cool. Yeah. Awesome. Okay. So we've 104 00:07:15,180 --> 00:07:18,120 talked a lot about the features and how it works. Right. I'm kind of curious to 105 00:07:18,120 --> 00:07:21,720 know, like, what kind of results are people actually seeing with TypeBot? Yeah. 106 00:07:21,720 --> 00:07:26,310 Are there any, like, real-world examples that we can point to? Oh, absolutely. 107 00:07:26,310 --> 00:07:26,520 There 108 00:07:26,520 --> 00:07:31,760 are tons of really inspiring testimonials on the TypeBot website. Okay. 109 00:07:31,760 --> 00:07:35,420 For people who have used it to achieve some amazing results. Like, what kind of 110 00:07:35,420 --> 00:07:39,120 results are we talking about? Well, for example, there's one guy, Joshua Lim. He's 111 00:07:39,120 --> 00:07:44,760 a growth strategist, and he completely transformed his lead generation process 112 00:07:44,760 --> 00:07:49,700 by switching from traditional forms to TypeBot. Okay. And his conversion rates 113 00:07:49,700 --> 00:07:55,800 skyrocketed. Wow. He went from 14% to 43%. That's huge. Yeah. That's more than 114 00:07:55,800 --> 00:08:00,480 triple. Yeah. Wow. What was it about TypeBot that made such a difference for him? 115 00:08:00,480 --> 00:08:05,040 Well, he attributes it to the interactive nature of the platform. Okay. So instead 116 00:08:05,040 --> 00:08:09,480 of just filling out a static form, people were engaging in a conversation. Okay. 117 00:08:09,480 --> 00:08:09,600 And 118 00:08:09,600 --> 00:08:13,680 that made the experience more enjoyable. Right. And ultimately led to more 119 00:08:13,680 --> 00:08:17,600 submissions. So it's like it's more engaging. Exactly. It's more fun. It's more 120 00:08:17,600 --> 00:08:21,320 human. Yeah. And people are more likely to complete it if they're enjoying the 121 00:08:21,320 --> 00:08:26,120 experience. Makes sense. Okay. So he's not the only one. Wow. No, not at all. Like 122 00:08:26,120 --> 00:08:29,760 what are some other examples? There are people using TypeBot for all sorts of 123 00:08:29,760 --> 00:08:35,440 things. Customer feedback, surveys, quizzes, onboarding flows, lead magnets, you 124 00:08:35,440 --> 00:08:35,640 name 125 00:08:35,640 --> 00:08:39,760 it. Wow. It's really very versatile. That's awesome. Okay. So it seems like 126 00:08:39,760 --> 00:08:45,040 TypeBot is a really powerful tool. It is. For creating these engaging interactive 127 00:08:45,040 --> 00:08:48,720 experiences. Absolutely. And it's not just for developers, right? No, anyone can 128 00:08:48,720 --> 00:08:48,880 use 129 00:08:48,880 --> 00:08:54,600 it. Cool. All right. Well, I think that's a great overview of TypeBot. Yeah. I'm 130 00:08:54,600 --> 00:08:58,480 really excited to dive into some more specific use cases and examples. You too. 131 00:08:58,480 --> 00:09:02,640 And maybe talk a little bit about the ethics of using chat bots as well. Yeah, 132 00:09:02,640 --> 00:09:06,640 that's an important conversation to have. Absolutely. So stay tuned for part two of 133 00:09:06,640 --> 00:09:10,920 our deep dive into TypeBot. We'll be exploring all of that and more. Sounds 134 00:09:10,920 --> 00:09:14,560 good. Yeah, it's really cool stuff. And you know, one of the best parts is that 135 00:09:14,560 --> 00:09:18,640 it's free to get started. You know, there's no trial period or anything like 136 00:09:18,640 --> 00:09:23,960 that. There's a generous free plan that lets you explore all the features, build 137 00:09:23,960 --> 00:09:28,400 your first chat bot without any upfront costs. Oh, that's awesome. It's always a 138 00:09:28,400 --> 00:09:31,440 plus. You know, you can kind of dip your toes in the water before you fully 139 00:09:31,440 --> 00:09:37,240 commit. Exactly, yeah. Okay, so as we wrap up this deep dive into TypeBot, what are 140 00:09:37,240 --> 00:09:40,400 some of the key takeaways for our listeners? Like, what do you really want 141 00:09:40,400 --> 00:09:43,320 them to remember about this platform? Well, I think the biggest thing is that 142 00:09:43,320 --> 00:09:46,840 it's just such a powerful tool for anyone who wants to create, you know, 143 00:09:46,840 --> 00:09:51,880 engaging interactive experiences online. Yeah. And you don't need to be a coding 144 00:09:51,880 --> 00:09:57,040 expert to use it. It's incredibly user-friendly. Right. And it's also super 145 00:09:57,040 --> 00:10:01,600 flexible. You can really tailor it to fit a wide range of needs. Yeah. And I 146 00:10:01,600 --> 00:10:04,720 think one of the things that really impressed me was, you know, just how many 147 00:10:04,720 --> 00:10:08,200 different features it has. Yeah. Like, you can build anything from a simple lead 148 00:10:08,200 --> 00:10:13,720 generation form to a really complex chatbot-driven application. Exactly. And 149 00:10:13,720 --> 00:10:17,280 and, you know, we talked about Joshua and his incredible conversion rate increase. 150 00:10:17,280 --> 00:10:22,840 Yeah. But there are so many other stories out there of people using TypeBot to 151 00:10:22,840 --> 00:10:28,640 really streamline their processes, gather valuable insights, you know, achieve 152 00:10:28,640 --> 00:10:32,640 their goals. Yeah. It's really inspiring to see how people are using this 153 00:10:32,640 --> 00:10:36,820 technology to, you know, to change the way they interact with their audiences 154 00:10:36,820 --> 00:10:41,020 and create more engaging experiences. Absolutely. And I think one of the other 155 00:10:41,020 --> 00:10:45,400 things that's really cool about TypeBot is the community. Oh, yeah. Like having 156 00:10:45,400 --> 00:10:49,520 access to that network of like-minded individuals who are passionate about the 157 00:10:49,520 --> 00:10:52,800 platform can make such a difference. For sure. Especially when you're first 158 00:10:52,800 --> 00:10:56,880 starting out. Right. Yeah. Definitely. And speaking of support, I want to take a 159 00:10:56,880 --> 00:11:00,720 moment to thank our sponsor, SafeServer. Yes. For their amazing support of the 160 00:11:00,720 --> 00:11:04,560 show. You know, they're true experts in the field of digital transformation and 161 00:11:04,560 --> 00:11:09,800 hosting. Yeah. And they can provide really valuable guidance for businesses 162 00:11:09,800 --> 00:11:13,320 of all sizes. Well, sure. So if you're interested in learning more about their 163 00:11:13,320 --> 00:11:21,360 services, you can visit them at www.safeserver.do. Great website. Okay. So as 164 00:11:21,360 --> 00:11:26,040 we conclude this deep dive, we want to leave our listeners with something to 165 00:11:26,040 --> 00:11:30,640 think about. Okay. You know, we've seen how powerful and versatile TypeBot can 166 00:11:30,640 --> 00:11:34,280 be. Right. But it's also important, I think, to consider the implications of 167 00:11:34,280 --> 00:11:38,940 using chatbots, you know, in a thoughtful and responsible manner. Yeah. That's a 168 00:11:38,940 --> 00:11:43,280 great point. Like as we embrace these new technologies, we need to be mindful of 169 00:11:43,280 --> 00:11:47,680 how they impact user privacy, data security, overall transparency. Absolutely. 170 00:11:47,680 --> 00:11:51,260 It's an ongoing conversation that we need to have. For sure. And we encourage 171 00:11:51,260 --> 00:11:54,860 our listeners to, you know, to engage these questions as they explore the 172 00:11:54,860 --> 00:11:59,060 possibilities of TypeBot and other AI-powered tools. Yeah. The future of 173 00:11:59,060 --> 00:12:02,840 online interaction is being shaped right now, and it's up to all of us to ensure 174 00:12:02,840 --> 00:12:07,480 that it's built on a foundation of, you know, ethical considerations, user-centric 175 00:12:07,480 --> 00:12:12,440 design principles. Absolutely. Well said. Okay. So with that thought in mind, 176 00:12:12,440 --> 00:12:17,080 we encourage you to dive into the world of TypeBot and see what you can create. 177 00:12:17,080 --> 00:12:21,240 Have fun with it. You know, we've only scratched the surface of what this 178 00:12:21,240 --> 00:12:25,760 platform is capable of, and we can't wait to see what you come up with. Yeah, it's 179 00:12:25,760 --> 00:12:30,160 a really exciting time to be exploring these new frontiers of technology. It is. 180 00:12:30,160 --> 00:12:34,640 Yeah, it really is. Yeah. And with that, I think that brings us to the end of our 181 00:12:34,640 --> 00:12:40,200 deep dive into TypeBot. Wow, that went by fast. It did. Always does. You know, time 182 00:12:40,200 --> 00:12:44,200 flies when you're having fun exploring new tech. It's true. So we hope you found 183 00:12:44,200 --> 00:12:47,840 this exploration as insightful as we did. Yeah, definitely. We've learned a lot 184 00:12:47,840 --> 00:12:52,160 about TypeBot and its potential to really change how we interact online. 185 00:12:52,160 --> 00:12:55,560 Absolutely. And we encourage all of our listeners to go out there and try it for 186 00:12:55,560 --> 00:12:59,880 themselves. Yeah, give it a shot. See what you can create. Have fun. Yeah. So until 187 00:12:59,880 --> 00:13:04,600 next time, stay curious and keep on deep diving. See ya.