Ep. 218
This episode discusses Twenty, an open-source customer relationship management (CRM) platform gaining popularity as a modern alternative to traditional CRMs. Twenty addresses key issues like cost, vendor lock-in, and outdated user experiences, emphasizing data ownership and user-friendly design. It offers features such as customizable layouts, Kanban views, granular email sync, and automation, making it adaptable to various business needs. The platform’s open-source nature fosters community-driven innovation, transparency, and security, allowing users to influence its development and ensuring faster improvements. Users praise Twenty for its flexibility, adaptability, and trustworthiness, highlighting its potential to empower businesses with true ownership of their data and tools.